Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,361 reviews
GetlabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Getlabs sends medical specialists to you to collect labs, vitals, and advanced diagnostics. Available same-day, nationwide.
Getlabs (getlabs.com) has 1,361 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,361 approved reviews, newest moderated first
1 easy form 2 easy payment 3 reasonable pricing.. but would like to see 10 draws one free..4 phone call giving eta . 5 women was professional 6 the most important didn’t feel draw . 7 in and out less than 10 minutes no bullshit ..
By customer
Getlabs is awesome! I was able to book an appointment easily. The lab tech (Julia) arrived on time and was very friendly and professional. It made it much easier to have labs drawn by Getlabs on my Mom at home who is in her 90s. Thank you to Getlabs!!
By Brenda M.
I initially rated Getlabs five stars based on my previous experience on how convenient this service was. However, I recently discovered that LabCorp received my specimen without an order form, which has caused significant concern. Now there is an investigation. The GetLabs technician visited my home, I personally witnessed (provided ring app video screenshots) the technician place my paperwork (lab order form) which contained my Personally Identifiable Information (PII), into the plastic sleeve along with my specimen. Despite this, LabCorp informed me via email that they received the specimen without an order form when I was reaching out to get my results prior to my Dr appointment. As a result, I now have no lab results, an upcoming doctor's appointment, and an ongoing investigation into a potential data breach involving my sensitive PII information. I am extremely concerned about how this was handled. Word of advice, be cautious with these services, your sensitive information, such as your full name, date of birth, address, and patient ID, is often included on paperwork that accompanies your specimen. Unfortunately, if this documentation is mishandled or lost, it can pose a significant data breach risk. All I can advise others to safeguard your information, consider the following precautions: - Verify the Technician's Credentials: Ensure the individual is a verified representative of the service provider. - Confirm the Paperwork Process: Watch the technician place your paperwork securely in the designated sleeve or container. - Ask for Confirmation: Request proof of specimen drop-off or delivery receipt whenever possible. - Follow Up Promptly: Contact the lab within a few days to confirm your specimen was received and processed with the correct documentation. Staying proactive can help reduce the risk of PII exposure and ensure your lab results are handled correctly. And with the reply from Getlabs..they can’t provide me with any proof or documentation of what they claim they followed any procedures!! I’ve already reported this business to the AG and other higher agencies to have them investigated!!!
By Jenny C.
Response from Getlabs· Mar 12, 2025
Thank you for sharing your experience. We take concerns like this very seriously. We have thoroughly reviewed this matter and can confirm that our technician followed proper procedures. Photos from the appointment show that the lab order and all necessary paperwork were securely placed in the designated sleeve alongside your specimen, as required. Additionally, the specimen was signed in by the LabCorp staff at drop-off. While we have processes in place to ensure all documentation is properly secured and delivered, we cannot control how the lab handles the specimen after it’s dropped off. However, we are actively working with LabCorp to understand what may have occurred and to support their investigation. We value your feedback and are committed to maintaining high standards to protect our patients' information. If you have any further concerns, please reach out to us directly.
I have used Getlabs a few times and always am super impressed. The phlebotomist I had was friendly and communicative. I love the convenience.
By Danielle P.
The tech arrived on time, was efficient, professional and courteous. The blood draw was quick and painless. All told it took 15 minutes. Very good experience and I highly recommend this service.
By Cynthia
She was quick and helpful
By Naomi O.
Very convenient and the nurse was efficient, friendly, professional and quickly completed the blood draw! Very pleased with the service. I appreciated that the nurse’s arrival time was communicated throughly and timely.
By KK
The process was quick and easy and they came to me which really worked well for my schedule.
By Sean W.
