Horrible service
Horrible service. Scam company. Terrible communication. They owe me money and won’t respond to emails. They need to be closed down.
By Jan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
11 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Getkraft (getkraft.co) has 11 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
11 approved reviews, newest moderated first
Horrible service. Scam company. Terrible communication. They owe me money and won’t respond to emails. They need to be closed down.
By Jan
This kind of customer neglect and deception is next level. You have to threaten to eat their first born to get them to respond, and even then its with a robotic reply. I cant even get them to cancel my order and refund my money after 3 months of waiting.
By Caleb
No tracking after 4+ weeks. Emailed 2 weeks in and they told me a shipment was in customs and I would get an update “shortly”. 2 weeks later, nothing. Emailed 5 days ago and they have been unresponsive since. I have asked for a refund multiple times before it ships so I can get my wife an alternate gift for Christmas. No answer, no refund, no item
By Kevin