FurLife™Reviews of getfurlife.com

I cannot say enough amazing things about Joan and Joey from Furlife! From the moment I placed my order, they went above and beyond to make sure everything went smoothly. When USPS unfortunately misdelivered my package, I was frustrated and stressed—but Joan and Joey stepped in immediately and made it right without hesitation. They took care of everything with such kindness, urgency, and professionalism. It’s rare to find people who truly care about their customers the way they do. Not only did they ensure I received my package, but they stayed in constant communication and made me feel like a priority every step of the way. Their dedication, compassion, and top-tier customer service are unmatched. If I could give them 100 stars, I would. Joan and Joey—thank you for being absolute rockstars and for turning a frustrating situation into a positive, heartwarming experience. Furlife is lucky to have you!

Waste of Money! I got suckered in by the advertising and positive reviews, but I should have looked deeper. Furlife has an "F" rating with the BBB. The collars do not last past a couple of months once the citronella smell is gone. Their guarantee is only for 30 days after purchase, so only within the time frame the collars actually work. For further information, my dogs did NOT have fleas or ticks when I started using the collars. I doubled up using both their tag and their collar to help combat ticks, but at 4 months into using these products my dogs are full of embedded ticks. NOT an ethical company...

Julia made my customer service request quick and easy. What a wonderful company!

Julia help me track down my furlife pink pendant. My tracking history only showed me my last shipment. She emailed me the information for tracking number gave me order number.VERY VERY HELPFUL

Julia helped me out so much she did a amazing job

Very helpful and took care of my issue

I was sending some products to my daughter fir her dog and i didn't realize I till after I ordered that I hadn't put the billing address as mine , it said sane address as my daughter! I panicked o tried to correct it, but wouldn't correct on my end. Joey assured me everything would be alright it would still get to the right destination. I was do relieved. I was I such a state of panic. As soon as Joey got I the line and reassured me everything was OK. I instanly calmed down. Thank you so much Joey ! Your a lifesaver ! Carole Lane

Joan and the staff at FurLife are excellent people to do business with. I had small issue and emailed them on a Sunday and they replied in under 30 minutes and had the issue resolved. That’s not found a lot these days and makes a repeat customer.