Julia was great
Julia was great! She was very helpful with my replacement collar!
By Lauren
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,791 reviews
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FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,791 approved reviews, newest moderated first
Julia was great! She was very helpful with my replacement collar!
By Lauren
Thank you so much Julia 😌
By Lauren
Julia was the one that helped me, she was very quick to respond and got my order fixed right away! I was very happy with the assistance and quick response I got after reaching out!
By Taegan S.
Nervous about filing a complaint regarding receiving two defective pendants. I was afraid my issue would fall on deaf ears. But I love the product so much I did not have faith that I would find a replacement product that would match Furlife. I wrote in my complaint and I received perfect customer support. All the right response was given. Julia did what an excellent customer service representative should do. Is Julia an owner? She must be, she knew how to preserve a customer FOR LIFE. I love your FURLIFE product.
By Tammie
Patrick did a great job in assisting me with my order! He went above and beyond and answered my questions through email in a matter of minutes. Thank you!
By Gina
When I didn't receive my order and contacted the company they worked diligently to help track it down. Once it was determined that the order was totally lost in shipping they notified me that a replacement order was on its way. Great company and customer service second to none. I highly recommend them for all your furbaby needs.
By Chris S.
Immediately responded the next day with a proper discount code applied. True customer service still exists! Thank you Julia!!
By Jacqueline M.
Julia is a very sweet and smart young lady, thank you for your attention to this matter.
By Lloyd S.