Missing items
I would like to thank Gleson for the prompt response to the shipping issue and hopefully the package will arrive soon. Thanks Jeanne
By Valued C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,791 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
4,791 approved reviews, newest moderated first
I would like to thank Gleson for the prompt response to the shipping issue and hopefully the package will arrive soon. Thanks Jeanne
By Valued C.
I made a mistake and ordered the wrong collar color and Ramon from customer support fixed it for me, I appreciate that support.
By Joe
Julia was sooo sweet and helpful she was so quick to get back with me about my mistake in my order with my cat pendants and I was able to get ordered exactly what i needed. She is a true example of what a representative of a caring company should be. Thank you again Julia!
By christine G.
I had a pendant missing from my order and contacted customer service and JeAnne messaged me back right away and is sending me the one im missing. Very nice and got back to me right away
By Samantha C.
Good customer service with Jeanne & Julia
By Lorena D.
Best customer service I have experienced in a long time thank you so much for the very fast replacement and my dog thanks you as well. I will for sure be a repeat customer. Again, thank you so much.
By Jason B.
I had purchased 4 FurLife flea (2 dogs&2 cats) protection earlier this Spring to be prepared for the upcoming season. Somehow one of my dogs lost there center orb from his. So I contacted the company asking what I could do. I received a response right away from Glisson and Roy who were very professional and said they would take care of me. They stand behind their product and did take care of me!! I truly can’t express how thrilled I am when I encounter a company that understands what customer service is and takes care of us! They have a great product and I will continue to do business with them and encourage others to do so as well. GREAT COMPANY, GREAT STAFF AND GREAT PRODUCT!!!
By Kathy S.
Was very displeased with Ramon. He wouldn't listen and said there was nothing that could be done. Julia was exceptional. She listened and sent out replacement product. Thank you very much Julia
By Julie L.