GetFPVReviews of getfpv.com

The worst customer service I ever had in my life! I purchased a beginner analog fpv drone and some other small items in November 2020 and a few days later, I changed my mind. I wanted to start my fpv journey with the DJI digital system so I asked for a refund in order to purchase the DJI system. At that time, they already sent the package to France so I waited for delivery and I sent it back to the address they gave me. 2 months later, in January 2021 the package returned back to me in France. When I checked the delivery status it seems like GetFPV did not answer when they delivered the package and because GetFPV did not provide a phone number or a contact name for the delivery person to call in such cases, the delivery company returned it back to France. Now, GetFPV customer service is like "Is not our fault, it's your problem". After 2 months, I'm left with this analog fpv drone I don't need, and I lost my money, my time, and my energy for nothing. I will never order again from this terrible company! Such a waste

Ordered $1,000+ of gear with paypal at check out. After the money had been processed I had still received no email or purchase order on their website portal a week later. Luckly I called and after a 15 minute wait on hold calling their support line. They told me to cancel it and reorder it as they are having an issue with paypal. I told them NO THANKS. and they wasted a week of my time and to reach out if they need a real web developer. Buyer beware.

I ordered over 165.00 worth of products in early July for my son's birthday and because 1 of the 7/8 items was backordered, they would not ship. I asked them when it was due in, they couldn't tell me because they said ship from China and once it leaves they have no idea how to track inventory. I waited and waited and my son's birthday came and went and I asked about it and still no info as they can't track their own inventory. Finally two months later, after still waiting, I asked to cancel the one item and to ship to a new address as I'm no longer at the address I was at during the summer. They sent it to the summer address and now it can't be found. It could have been stolen as I didn't check to look for it there as I asked it to be shipped else where. All they are offering me is 20% REFUND. I feel like this company is a scam as they won't even give me tracking info on my order or place a claim with the shipper. Also, their customer service is awful. They don't answer the phone and refuse to talk to anyone on the phone even though I've asked them a number of times to contact me via phone. Buyer beware! I hope they go out of business. I just feel bad for my son who was really hoping for these parts for so long to build his drone.

They sent me a defective camera and would not reply to numerous calls, messages and emails.

I bought a betafpv Meteor65 and arrived DOA. No green light for the receiver. They reply every 2 days to "help" you by telling you to do things you've already done. Then they say they just want to help you get flying when I've spent 10+ days trying to fix an unfixable problem when they could take my quad back and if it's not broken, send it back, if it is, send me a new one; 4 days tops. What happened to the customer is always right? I just want an exchange since I bought a ton of batteries for it. No refund or anything just a working whoop. Is that so much to ask for?

Getfpv used to be a good place to shop. I don't know what happened, but they aren't worth the time of day anymore. I bought a store brand fc (xilo), and it's crap. I asked if anyone else had problems with it and they said nobody has bought any of them. That's funny because the product page has 6 reviews that are just glowing. The reviews on getfpv are fake!!! I wrote an honest review of the product and they delete it. They are selling untested equipment that doesn't work, then they just quit talking to you when you want them to fix it. I've been waiting 3 weeks for them to figure out the problem, but they decided to just blow me off. I would tell people to avoid this company, they're dishonest and the product reviews on their site are all fake.

My parts hev been on backorder for 4+ weeks now.

Take note of all the bad reviews... These people sold me a defective LaForge V4 and will not give me a refund or exchange. They simply referred me to the manufacturer. No reply to my follow up email either. Terrible service, in my opinion. I will not spend one more penny with these scammers.