Affordable Plans
Flex has terrific plans and I love getting and using the monthly rewards!
By Marie D.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
233 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover unbeatable value with Flex Mobile, where plans kick off at a mere $16 a month. Each package includes limitless calls, texts, and access to lightning-fast 5G. Plus, maximize your savings by simply bringing your current phone into the mix.
Flex Mobile (getflexmobile.com) has 233 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
233 approved reviews, newest moderated first
Flex has terrific plans and I love getting and using the monthly rewards!
By Marie D.
An app that is simple, efficient, & easy to navigate!
By AJ
Excellent polite customer service. Cheap
By Sabrina P.
Flex Mobile has great customer service and responds very quickly to emails. I would recommend them.
By Dianne
I love it……. It’s great
By Tony H.
Was sent a sim card that for some reason they couldn't activate and instead of sending another they just refunded sim card didn't have a logo or anything and say I would need to reapply lol 😆 crazy never had a problem from a phone company like that.
By jay
Response from Flex Mobile· Mar 10, 2026
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. That’s certainly not the experience we want anyone to have. In some cases, if a SIM card cannot be activated due to a provisioning issue, the fastest solution is to issue a refund rather than attempt to re-activate the original card. We understand that needing to reapply can be frustrating, and we’re actively working to improve our processes so situations like this are handled more smoothly in the future. We truly value your feedback and hate to see anyone have a difficult experience. Our team is constantly working to improve our operations and the overall customer journey. If you’re open to giving us another try, our support team would be happy to assist and make the process as easy as possible.
It sounds great. Will keep you posted. Thank you
By Ana
Wow I think its great you guys are finally doing the rewards thing!
By Ralph T.