The product is great
The product is great, it took longer than expected for delivery, but customer service was good when trying to cancel my subscription.
By Gill
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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780 reviews
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Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Cellu (getcellu.com) has 780 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 118 reviews with 4 stars · Clear filters
The product is great, it took longer than expected for delivery, but customer service was good when trying to cancel my subscription.
By Gill
The shipping wasn’t fast! It took over 15 days to receive it.
By Patricia E.
Excellent customer care
By Michelle C.
Product seems to be making a difference after as little as two weeks. My only complaints would be that it’s not very moisturising so I have to apply a different lotion as well and it would be lovely if it had a nice fragrance to it rather than being fragrance free
By Helen B.
Mathilda from customer support was very helpful with my problem
By Mrs S.
Quick response and understanding
By Angela S.
I like the texture of the cream. Still early to see results but will continue using it.
By Marta
Response from Cellu· Aug 25, 2026
Thank you so much, Marta, for sharing your experience! We’re happy to hear that you’re enjoying the texture of the Cellu cream. We really appreciate you giving it a try and continuing with your routine. We hope you enjoy using it and look forward to hearing how you get on. Thank you for choosing Cellu!
I THINK this is working, but what can you expect from a 77 year old woman?
By judith R.