Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
Webprotect.aiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Astra Security is a cybersecurity SaaS company that provides an AI-powered continuous pentesting platform to help businesses identify and fix vulnerabilities across their web applications, APIs, and cloud infrastructure. It combines automated scanning with expert-led testing to simulate real-world attacks, enabling teams to proactively secure their systems and integrate security into their development workflows.
Webprotect.ai (getastra.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
142 approved reviews, newest moderated first
This is an incredible innovation! Thank you guys you are awesome
By Santina A.
Response from Webprotect.ai· May 9, 2019
Santina, thank you so much for your encouraging words. It's a pleasure securing your website too :)
I reached our to Astra via the live chat after my travel blog was suspended due to malware. I spoke with Joy, who was very patient and understanding and didn't immediately try to push a sales pitch on me. Joy was really helpful and even made some suggestions of what I could do myself for free before offering a discount on one of the packages because of my personal situation. Within 10 minutes, I was set up and an engineer was working on my case within half an hour of signing up. Ananda communicated with me through the ticket system and less than 3 hours later, my site was back up and running - free of all malware and protected from future infections! A worthwhile investment for great customer service and I feel so much safer now having Astra looking after my site - would 100% recommend! Thanks team :)
By Kirsty P.
Response from Webprotect.ai· May 9, 2019
Thank you, Kirsty! We understand how frustrating it is and that too because of a hack. Glad that we could help you fix this quickly. You've been a great customer yourself :)
On wordpress, you are not always safe. There are many types of security, and many types of hackers and viruses. Astra fortunately comes with many features and technology to battle these two groups. Astra has a great onboarding sequence, easy to use plugin and software. The dashboard is brilliant and I did not know I had many threats on my website. They were all dealt with easily. The owner, shikhil, is a determined and smart individual who helps and makes the product better each day. Astra has the potential to become greater than wordfence, malcare and webarx.
By Garreth
Response from Webprotect.ai· Apr 25, 2019
Thank you very much for these absolutely amazing words, Garreth! We always try to go an extra mile & I'm glad you think the same. Our team says thank you to you for being such a supportive and appreciative customer! Astra will continue to keep securing your website
From now, they are my "go to" guys :) My website was infected and they fixed it in 2 hours on a saturday evening. I recommend them for all !
By Sebastian G.
Response from Webprotect.ai· Apr 19, 2019
Thank you so much, Sebastian! We always try to go an extra mile to delight our customers. Astra will continue to keep securing your business :)
I was freaking out, and they handled it from there!
By Bill77008
Response from Webprotect.ai· Apr 19, 2019
Thanks a lot, Bill. We understand how frustrating website not working can be and that too because of a hack. Glad that we could help you fix this quickly :)
Excellent products if you are serious about protecting your site. Very responsive support always quick to address any issues you are concerned about. I can't ask for anything more!
By Constantine S.
Response from Webprotect.ai· Apr 5, 2019
Thank you, Constantine! Glad we could help you, we try to keep our tech & support top-notch. Astra will continue to keep securing your business :)
Best service I ever had! Fast, helpful and very knowledgeable.
By Jonathan L.
Response from Webprotect.ai· Apr 5, 2019
Thank you, Jonathan! Astra will continue to keep securing your business :)
Extremely responsive. Intelligent thoughtful answers to all our questions. Have been a pleasure to work with .
By Janet P.
Response from Webprotect.ai· Mar 29, 2019
Janet, thank you so much for your encouraging words. It's a pleasure securing your website too :)
