Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ClearRear Bidet gives you a Fresh Clean in the Bathroom without needing to use Toilet Paper to wipe.
Getaclearrear (getaclearrear.com) has 13 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
13 approved reviews, newest moderated first
Purchased a clearrear about one year ago, but never installed it. Just tried to install it, but it cannot work because the internal threads to the toilet tank connector is not properly made and cannot be properly screwed on. The company will not replace that one part or sell me that part.
By Mel W.
This review is just about the order and fulfillment part of the process I haven't had a chance to install my units so I can't speak to the quality of the goods yet, but all of the other reviews on trustpilot were about delivery, and were negative so in the interest of fairness I figured I would jump in... First on the order/purchasing: 1. Every page of their extremely unfortunately-named-domain website gave me a different price or discount for the same item. It was only a couple of bucks, and the differences seemed to move in both directions so it didn't seem to be a scam or evil: just sloppy. 2. The different pages of the website had a variety of names for both the company and the product. Again, not fatal, but it sure doesn't inspire trust or make me want to recommend either - at least, not until my transaction is completed, my goods have been delivered and are installed, and are working as advertised. Again, not fatal, but sloppy. Pay attention to quality control: Amazon does... On fulfillment: At checkout I was told that delivery would be in about 15 days. I wasn't thrilled (Again, the standard is Amazon) but the shipping was free, and I have been pooping my entire life without this product so it wasn't going to kill me to wait 15 days. My order actually arrived in just over a week. Everything was in the box that was supposed to be, and everything was in good condition. I have no complaints...
By Michael D.
Ordered 4 of these on May 4, never received, filed a dispute with PayPal in early June and after 10 weeks from the order date I got my refund. They supposedly shipped on May 6, yet had never been picked up by USPS. BUYER BEWARE!
By Patricia
I order on the July 5 and still haven't received anything. No tracking no nothing. This is messed up. Has anyone been able to receive any of their money back?
By Orenthal W.
THIS IS A SCAM!!! I ORDERED 2 UNITS IN MARCH 18 2020,HAVE TRIED NUMEROUS TIMES TO CONTACT, NO RESPONSE!! DONALD WINEBARGER
By Don W.
I ordered 2 of the same item on 5/22/2020. On 6/17, I emailed customer service who responded 12 days later on 6/29. As of today (7/4), it's been 44 days since I've ordered these items and they have yet to be delivered. The tracking status shows that on 6/23, the package was and still is waiting for USPS to pick up the item. The response from the company was was filled with grammatical errors. I will be contacting my credit card company to dispute the charge to get a refund.
By Brian H.
WE ordered three toilets on April 15. Nothing has arrived. Tracking number is useless. No answer for emails sent. No answers when you call support phone number. Buyer beware - this might be a big scam
By Vito A.
My review is supposed to be no star. I ordered on the 9th of May its already July. They issue a replacement but i never received a new tracking info. When i asked for a tracking information they reply with "the tacking information from your original order show movement".. but the last movement was June 18th its already July. I file a complaint at BBB.
By reynaldo D.
