Get SeleneReviews of get-selene.com

Response from Get Selene· Jun 13, 2026

Hi Ray, Thank you for your wonderful review! We're so happy to hear that you're loving the fountain and that the filters are working well while keeping things nice and quiet. Providing clean, fresh water without added noise is exactly what we aim for, so it's great to know it's making a difference for you. It truly means a lot that you'd recommend us to your friends and family. Thank you for your support and for being part of the Selene community! -The Selene Team

Response from Get Selene· Jun 13, 2026

Hi Jodie, Thank you so much for sharing your experience! We're delighted to hear that the fountain has been such a great fit for both your work as a dog groomer and your life on the boat. It's especially wonderful to know that it encourages dogs to drink more water after their grooming sessions and helps keep your own pups hydrated as well. We're also glad the battery-powered feature exceeded your expectations and is helping you save energy while still providing fresh water when it's needed most. Knowing that you find it easy to use and clean makes us even happier! Thank you for your recommendation and for choosing Selene. Give your dogs some extra pats from us! -The Selene Team

Response from Get Selene· Jun 10, 2026

Hi Allen, Thank you so much for sharing this! 😊 We’re really happy to hear your Pomeranian is drinking more water with the fountain compared to a regular dish. That’s exactly what we hope to achieve, making hydration easier and more natural for pets. We appreciate your support! 🐾 -The Selene Team

Response from Get Selene· Jun 9, 2026

Hi Danean, We're sorry to hear that your experience didn't meet your expectations. Our 365-day guarantee remains in place, and customers are welcome to request a return within that period. To initiate a return, customers only need to contact our support team, and we'll provide them with the next steps. We take every return request seriously and strive to assist customers as quickly as possible. If there is an unresolved issue with your return request, please reach out to us directly so we can review your case and work toward a resolution. We are always here for you and your pups🐶🤗 -The Selene Team

Response from Get Selene· Jun 10, 2026

Hi Gloria, This is wonderful to hear! We're so glad the fountain is helping keep all four of your dogs happily hydrated and making daily refills easier for you. Thank you for sharing your experience with us! 💙🐶 -The Selene Team

Response from Get Selene· Jun 8, 2026

Thank you for your review, Glenn! We're so glad to hear that the fountain is working as advertised and, most importantly, that your dogs are enjoying fresh water. Providing pets with clean, appealing water is exactly what we strive for. We truly appreciate your support and thank you for choosing Selene. Wishing you and your dogs many happy, hydrated days ahead! 🐾💙 -The Selene Team

Response from Get Selene· Jun 8, 2026

Thank you so much for sharing your experience! We're delighted to hear that both your dogs and cats are drinking more water with their new fountains. Proper hydration is so important for our pets, and it’s wonderful to know you're already seeing such a positive difference. It's also great to hear that your dog quickly adjusted to the motion-activated feature. Many pets are curious about it at first, but once they realize fresh water appears when they approach, it often becomes second nature! Thank you for trusting Selene with both your dogs' and cats' hydration needs. We truly appreciate your recommendation and are so happy that the fountains are helping keep your furry family happy and well hydrated. Please give your pets some extra love from all of us at Selene! 🐾💙 -The Selene Team

Response from Get Selene· Jun 8, 2026

Thank you so much for your detailed review, Lily! We're thrilled to hear that both the large and small fountains have been such a positive addition to your home. It’s wonderful to know that dogs of all sizes, from your Chihuahua and Dachshund to your Basset/Pyrenees mixes are enjoying fresh, clean water and adapting so well to their new fountains. We're especially happy that you've noticed less slobber, dirt, leaves, and buildup in the water, as well as how easy the fountain is to refill and maintain. Keeping water cleaner and more appealing for pets is exactly what we designed it to do! Thank you as well for your kind words about our customer support team. We're always glad to help and truly appreciate your patience during shipping. Your feedback about the quiet pump, easy setup, and weekly cleaning routine will be incredibly helpful to other pet parents considering a fountain. Thank you for your recommendation and for choosing Selene. Please give all your pups some extra love from us! 🐾💙 -The Selene Team