Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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251 reviews
Gerhard's Appliance Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What started as a corner record store in 1945 has bloomed into a 6 location, family-run appliance business. Gerhard’s Appliances still provides the Philadelphia and Tri-State area with the unparalleled service that it was founded on.
Gerhard's Appliance Inc. (gerhardsappliance.com) has 251 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 153 reviews with 5 stars · Clear filters
Jessica! Top notch customer service! She was kind, patient, knowledgeable and extremely helpful in making our final decision. This is the kind of customer service that will make me a loyal customer. Give her a raise and a promotion. Thank you Jessica!
By Danny L.
Delivery was fast order on monday night delivered weds the guys were in and out very pleasent and helpful great job
By Lois R.
I have purchased a microwave, washer and dryer, and refrigerator from them over the last 6-8 months. Always great service.
By Justin C.
Once again Gerhard's Appliances kept their promise and delivered when scheduled and all went as planned by Linda. We are very happy with our new freezer and we are sure glad we went back to the store where we bought all of our kitchen and laundry appliances. You have confirmed our faith in your company. Vince Cavacini, Retired store mgr at Sears, Exton,Pa. and currently a real estate agent with Long and Foster West Chester.
By Vincent J C.
My freezer broke a week ago, and after searching online for an hour with no results, I called Gerhard's Appliance in Glenside. I am so happy I did. Linda from their sales department is THE BEST and was able to find me a freezer and deliver it the same day. What a blessing. Thank you so much for your CAN DO attitude and going ABOVE and BEYOND for me. Happy customer Andrea Limbach
By Andrea L.
Our experience at Gerhards was wonderful. We purchased a new washer and dryer and we couldn’t have been happier with the service we received from our sales person Erik M (from the Doylestown store). He was knowledgeable, patient and honest. I highly recommend this store. I enjoyed dealing with a smaller business than a large chain store. We plan on using them in the future for our appliance needs. Cindy K.
By Cindy Sica K.
Needed a new refrigerator went to the Roosevelt Blvd store in NE Philly on 3/2 delivered and installed 3/5. From the salesman Mike to the delivery guys could not ask for more polite and caring individuals. The delivery crew went out of their way to make sure everything was left the way they found it. Appreciate the service
By Kathy T.
I went to Gerhards Appliance in Glenside 3/9/2020 to purchase a new electric range because my old one had burned out. I visited them after having called several appliance stores and talked with whoever answered the phone to get prices and information. They had the best prices for my item, but also were the most informative. The person I spoke with over the phone was Rachel and she was also the person I worked with when I went to their Glenside store. She was very courteous, very generous and patient with her time, and very informed about the GE range I was interested in. She was very careful to be sure i had all necessary print outs of information with regard to the range. Definitely highly recommend this sales person at Gerhards. I will write a separate review when I get delivery and installation.
By Winifred L.
