Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
24 reviews
Genuine Jacket StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A smart and premium jacket brand for men and women, which is an abstract of rich fashion retailing experience. We Capture market trends and newness in colors, quality fabrics and shapes and show them all in effortless jacket styles. The shades and designs offered by us are a great offering for everyone who wants to stay concurrent with vintage as well as modern fashion trends. Our collections exhibit classic fashion-comfort equations while defining a vibrant style.
Genuine Jacket Store (genuinejacketstore.com) has 24 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
24 approved reviews, newest moderated first
Was sold vinyl instead of cow leather they told me to go have the jacket tested, which is total b.S they lied about everything. If I was able to show you pictures, to prove it was vinyl i would.Do not buy from genuine jacket store.
By Frank P.
I would give a big fat ZERO to GenuineJacketstore.com, aka auleatherx.com and God knows what other site they choose to call themselves to deceive people. I ordered what I thought was a Kylie Kelsie Eagles jacket. Why did I think that? Because that’s what was advertised explicitly!! It showed stitching on the logos. It said so in the title! It had the picture of Kylie in the jacket! What I received was a smaller size than expected, and the Eagles logos were all iron ons, no stitching at all. A cheap knock offs that was not cheap to buy! They also tried to charge me another $20 for shipping AFTER I originally placed the order. Very deceptive!! DO NOT ORDER FROM THIS STORE!! A bunch of fake knock offs that do not look like what they show in their ads.
By Terry D.
This company has terrible customer service. I have been arguing with them since January about a return that they said they never received but I have confirmation from FedEx that is was received. They are refusing to send me a refund.
By Debra J.
If I could give 0 stars, I would! The “leather” I ordered was not how the picture looked. Is made of some other CHEAP material! The back has like a blue patch and in the image online, it’s cream color and small. The coat was an XS and fit like a medium. They refuse to refund my money back and now I have to dispute with my card. Please don’t waste your time!!
By Carmen R.
I just ordered an all black Yankee jacket from them, this jacket is flimsy and the stitching is awful, the material is cheap, my advice..keep your money and stay away
By Philip M.
Sent wrong color completely, and though tag says "L", it is identical in fit to the "M". Seriously doubt it's even leather, tag says "machine washable"...I've never heard of leather you could put in the washing machine? I've tried to call, had to leave messages with no return calls and no return or response to my emails. I've turned it over to my credit card company. Shady, scammers!
By Jean C.
I finally received my B3 Bomber jacket. The fleece is artificial. And so is the skin. It is not real leather; the tag says machine wash. Poor quality stitching and poor quality zipper.
By James S.
I ordered a Harley Davidson jacket and did not look nothing like the picture. The quality was appalling and look nothing like the picture. They took my money and then would not refund me and wanted me to pay the return when the jacket wasn't as described. I do not recommend this company and I don't think anyone should buy a jacket of them. Bad seller and their reviews are from them had together my bank involved now.
By Jay
