Genuine Authentic Brand LLCReviews of genuineauthenticbrand.com

19 days after my order and not even the shipper has received it. They reply to emails when they want to and when they do they are talking about the shoes being in a warehouse. No progress whatsoever. Today is the function I bought the shoe for, and well, I will go with my old pair of shoes.

A customer who purchased multiple pairs of Jordans became concerned about the site's legitimacy shortly after the transaction. Attempts to cancel the order via phone and email were unsuccessful, with the company proceeding to ship the items despite multiple cancellation requests. The customer is now seeking a refund through their bank and PayPal, expressing frustration over the lack of responsiveness and support from the company.

These 5star reviews have to be fake! Here I am 3 months in and still product nor refund. But now, no one responds to texts or emails… they’ve stolen my money and don’t care how it looks. Can anyone suggest what I can do legally?

I bought alot of shoes from this place. All jordans. I instantly got nervous and started doing research, I noticed they have a lot of bad reviews and sell fake shoes. For some reason they don't accept returns for the shoes. I immediately within 15 minutes of purchase tried to call. It went to voice mail, the number doesn't work. I emailed and told them I want to cancel, I said how they prove authenticity. I got one reply that said they personally authenticate each item, they disregarded my cancel request. I emailed 5 more times asking for a cancelation. They went ahead and mailed the shoes and rever responded to another email. These people are crooks. Horrible customer service. Why wouldn't you accept returns on shoes if your guaranteed authenticity? Oh because they know they are fake duh. I'm in the process of filing claims with my bank, not going to open the packages. And return to sender. Fingers crossed I get my near $3000 back. Very dissatisfied. They could of at least said they would work with me and not ignores every email I sent. They are clearly rich and I'm a person afraid to loose money on a bad investment. They don't care they just want more money from un knowing customers. My PayPal has reached out to them also, no response or course. Thank God for paypay buyer protection and discover card for being on the buyers time. I just hope it all works out.

Sold me fake retro black cat air Jordan's. Tried calling leaving messages. No return call or text. Never been worn. Tried to sell them and was told they are knock offs from china. 310.00 said they couldn't refund my money because of 30 day return policy. They are fake and shouldn't that make the return policy null and void. They said they have a new 3rd party supplier and couldn't recoup the money from the one they bought the shoes from.That shouldn't be my fault I bought from you not the 3rd party. If I have to spend 2,000 on an attorney I definitely will for selling me fake shoes.

Totally wrong size, flimsy material. Not what I expected feom the picture. I will be returning tgis.

Took forever to ship, awful communication although they "tried"

They are saying that my shoes got delivered and I never got them They want to steal my money Be careful they are scam