I picked the least expensive under eye…
I picked the least expensive under eye cream, but when I bought it you sent me thje most expensive one.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DISCOVER GENUCEL®. INNOVATIVE SCIENCE FOR YOUNGER-LOOKING EYES. Genucel offers revolutionary natural treatments rich in skin antioxidants that nourish, moisturize, hydrate and renew radiantly youthful-looking eyes. With an A+ Rating with the Better Business Bureau, Genucel treatments, like all Chamonix® skincare, are natural products you can trust. GENUCEL PLANT STEM CELL THERAPY targets bags and puffiness with rare Swiss apple stem cells, patented plant technology, powerful peptides, and antioxidant-rich botanicals. The results are remarkable! Genucel Plant Stem Cell Therapy minimizes, reduces, smooths and dramatically diminishes the appearance of puffy under-eyes, even eye bags. So, your eyes appear bigger, smoother, more alert—and younger. For faster results, GENUCEL IMMEDIATE EFFECTS quickly smooths away the appearance of crow’s feet, fine lines, expression lines, and even deep eye area wrinkles with patented natural Relaxoderm and botanical antioxidants, with amazing results, faster than you ever imagined. And now, Genucel introduces its latest innovation: NEW! GENUCEL EYELID TREATMENT, which gives droopy eyelids a natural youthful lift. NEW Genucel® Eyelid Treatment firms, tones, and lifts the appearance of droopy eyelids, for eyes that appear tighter, brighter and more radiant. Formulated with plant-derived technology, including Meadowlactones derived from Meadowfoam seeds, a potent source of tocopherol Vitamin E, this gentle treatment, ideal for sensitive skin, lifts and firms the appearance of saggy upper eyelids so your eyes appear fresh, radiant and wide awake. And since every Genucel treatment is backed by an extraordinary 100% 60-day money back guarantee, you can shop with absolute confidence. And for more convenience, you’ll enjoy free shipping when you order on genucel.com
Genucel By Chamonix (genucel.com) has 4,217 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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I picked the least expensive under eye cream, but when I bought it you sent me thje most expensive one.
By customer
I tried to call to find out when my order would arrive. The recording said my call could not go through because the company had put restrictions on the ADVERTISED PHONE NUMBER!
By Robyn G.
I received sample size products and didn’t receive the full size product I ordered. Very disappointed and I tried to call. On hold forever, so I hung up.
By Customer
I never received a order confirmation with what I ordered and a receipt
By customer
I entered a shipping address and it was changed to my billing address. I can’t get in touch with anyone to change it!!!
By customer
I placed the order for the basic package and it automatically placed the order and charged me for the next package above it. I would like this corrected immediately.
By customer
Ordering seems easy however, I made my costly order 7days ago& have yet received my order which was supposed to take 3days..so my impression not so good.
By Linda
I never received it.
By customer