Awesome Genopalate Orientation!
Frankie with Genopalate answered all of my questions and customized the conversation to the needs of the group. Very helpful!
By Joshua H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
361 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GenoPalate is a data-driven personalized nutrition company. Our mission is to empower you to achieve optimal health and prevent chronic disease.
GenoPalate (genopalate.com) has 361 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
361 approved reviews, newest moderated first
Frankie with Genopalate answered all of my questions and customized the conversation to the needs of the group. Very helpful!
By Joshua H.
This was a fascinating in depth test that really helped guide me to make better decisions about my health and diet. I really liked all the different categories that the test gave information on.
By Karen
Response from GenoPalate· Jun 27, 2023
Hi Karen, We're so glad you found our test useful for your health and diet decisions. Your feedback helps us keep improving. Feel free to reach out with any questions or to share more about your journey. Thanks again and here's to your health! Best, The GenoPalate® Team
Do not order the recipes. They ignored my foods to avoid, they included canned foods in the ingredients, their breakfast item was scrambled eggs with green onion and a few herbs -- really, for 5$, or for another 5$ a recipe for fruit and yogurt with gluten free oats. 1: oats are already gluten free; 2: my data says I don't have to worry about gluten. Additionally, there is not even the general nutrition data that Costco provides. I was interested in the food selection based on my DNA, but having bought their recipes I have very little faith at all in this company and would advise people to avoid them.
By Michal
Response from GenoPalate· Jun 27, 2023
Hi Michal, We're sorry to hear about your disappointing experience with our recipes. We strive to make sure our customers' dietary preferences are met and it's clear that we've missed the mark here. We understand the frustration and appreciate your honest feedback, which is critical for our improvement. We're committed to addressing your concerns directly. If you're open to it, we would appreciate the opportunity to discuss your feedback and see how we can better serve you in the future. Thank you for bringing this to our attention. Best, The GenoPalate Team
It might be better for you to just flush your money down the toilet. What I got was certainly not what I expected. It didn’t tell me anything that I didn’t already know. I already know that I’m not lactose, intolerant or gluten intolerant. I already know what vitamins are tend to be deficient in. It was pseudoscience at best. Ridiculously overpriced, and nothing for the value at all. * note the response I received from the company. My response would be “refund of the fee“. But of course they didn’t provide any way to contact them.
By Eliana
Response from GenoPalate· Jun 27, 2023
Hi Eliana, We're sorry to hear about your disappointing experience. Our aim is to provide valuable, personalized insights and it seems like we missed the mark. Your feedback is crucial for us to improve. If there's any way we can resolve this or provide further assistance, please let us know. Best, The GenoPalate Team
This company is a scam. You pay the money to get your report and then you never get your report. You reach out to them via phone but after multiple attempts there is never an answer. Only Voice Mail. So then you send four emails over the course of two weeks and no reply. I want my money back. What a waste of time.
By Terra G.
Response from GenoPalate· Jun 27, 2023
Hello Terra, We apologize for the frustrations you've faced. It's not the experience we want anyone to have. Your report should have been delivered and we should've been there to answer your queries. If your issues have not been resolved, please reach out to us at [email protected] and our team will be happy to assist. We value your trust and patience. Best, The GenoPalate Team
I am an allied health care professional with over 20 years of experience. I have had training in nutrition as well as coached many in healthy choices. Personally I have suspected a few things that were never supported during my times working with a dietician/nutritionist. Doing the DNA with GenoPalate gave me the answers (and I was right!!). It is helpful to know this info vs just have a suspicion. They also provide your results beautifully. You do NOT have to be in the health field to understand and incorporate the results into your lifestyle choices. Although they do offer additional support in those areas if you would like it. Very happy I did this and have already recommended to many colleagues, family and friends.
By Kris D.
Response from GenoPalate· Mar 23, 2023
Hi Kris, Thank you for providing us with this feedback! We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review. Enjoy eating for your genes, The GenoPalate® Team
This company is pretty amazing in a time when customer service is not a top priority for come companies. The top notch service from this company truly stands out. Their personnel is fabulous.
By Suzan
Response from GenoPalate· Jan 16, 2023
Hi Susan, Thank you for providing us with this feedback! We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review. Enjoy eating for your genes, The GenoPalate® Team
I’m not sure what to think so I’ll give it three stars. I was very excited to receive my report but very disappointed with what was in it…Eel? Chicken liver? That is just ridiculous. How many people eat either of those on any sort of regular basis and yet there they are being offered up as top food choices for me. No, I’m not going to be eating that.
By Leigh H.
Response from GenoPalate· Jan 3, 2023
Hi Leigh, Thanks for leaving us a review. Please reach out to us at [email protected] with any questions. We are more than happy to answer any questions you may have regarding your report. Sincerely, The GenoPalate® Team