Easy to deal with
Easy to deal with, responded to email promptly & quick delivery.
By MelJ
Response from Genion Space· Jan 3, 2024
Thanks so much for your 5-star review!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
253 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your everyday space, now with new experience.
Genion Space (genionspace.com) has 253 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
253 approved reviews, newest moderated first
Easy to deal with, responded to email promptly & quick delivery.
By MelJ
Response from Genion Space· Jan 3, 2024
Thanks so much for your 5-star review!
The best service I have had in a long time well done
By Martin
Response from Genion Space· Jan 3, 2024
Thank you! We are happy to hear that. We appreciate your great support!! 🙌
It wasn't clear to me at the time of ordering that the DualGlow Edge Lamp would be shipped from Hong Kong (I am in the UK) so it was taking a bit longer than I anticipated to arrive. Once it did though, everything else has been perfect. From the packaging to the build quality to the controls and the amount of light it casts. I hope it will have a really long lifespan because I have no idea whether the light sources are replaceable but so far I am thrilled with it!
By Linda de R.
Response from Genion Space· Jan 3, 2024
Thanks for the 5-star review. We are happy to hear that the lights meet your expectations! 🥰
Quick to find. Desk works great. Easy to store out of way. Great not strain neck.
By Nilda F.
Response from Genion Space· Jan 3, 2024
Thanks for your feedback and support! We are happy that you are satisfied with the purchase.
UPDATED review One of the lamp joints snapped in half as I was installing it, so the quality's not great That being said, they issued a refund for the product
By Fontaine
Response from Genion Space· Dec 14, 2023
We are sorry to hear that. We've looked into it and we've issued a refund to you. It typically takes 1-3 business days for the refund to process into your account, depending on how your bank processes the refund, and for the funds to appear in your bank account. Thanks.
the return policy is very unclear. They say "send it back", but don't provide an address. You can only email them. No phone number is provided. They say they deduct the shipping cost, but then say they recommend you use a shipping service that with a tracking number for orders over $75. I am still waiting for them to respond to my email for instructions on how to return my item.
By Donna S.
Response from Genion Space· Jan 3, 2024
Hi Donna! Sorry for the experience. We just looked into it and we've issued a refund to you. It typically takes 1-3 business days for the refund to process into your account, depending on how your bank processes the refund, and for the funds to appear in your bank account.
Great service, delivered quickly, and product was exactly as promised. It is a light, easy-to-use desk space and I am thrilled with it!
By Jennifer A.
Response from Genion Space· Dec 14, 2023
Thank you very much for your 5-star review! Much appreciated!
Good quality. Well dedigned. Easy to assemble.
By Mauricio R.