A nightmare of paywalls and CAPTCHA boxes
As an unregistered user, I can freely surf and view as many profiles that I want. But as soon as I register as a user, my access to profiles is blocked, and I need to pay $150 (intro offer $120) excluding US VAT to view them. It is extremely annoying that Geni.com treats unregistered users better than registered users without a subscription. That being said, as an unregistered user, you are spammed every second minute or so with 'Verify You Are Human' checkboxes, and despite I kept verifying that I am a human, over and over and over again, Geni.com ultimately blocked my IP address. When I contacted customer support over the matter, they weren't very helpful. In conclusion, Geni.com has become a nightmare of paywalls and CAPTCHA boxes.
By AM
Response from Geni· Nov 18, 2025
Hi, Thank you for your feedback. The information you were able to see through Google was limited to what is publicly indexed. Geni’s advanced engine provides access to deeper and more comprehensive results that are not available through Google, which is why it is one of our paid features. While you can do a lot with a free Geni account, certain enhanced tools help support the ongoing development of the platform. Regarding the Captcha checks, we apologize for the inconvenience. These measures have become necessary to prevent automated "crawlers" from illegally acquiring our users' public data. If you have any further questions or concerns, we’re here to help.