These folks ( or AI!?) are terrific
These folks ( or AI!?) are terrific, caring, consistent, diligent and a good resource for help and guidance
By Evalyn B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
878 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
General Medicine makes it easy to get the care you need, when you need it—from virtual visits to labs, imaging, referrals, and prescriptions. Most insurance accepted and up-front prices.
General Medicine (generalmedicine.co) has 878 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
878 approved reviews, newest moderated first
These folks ( or AI!?) are terrific, caring, consistent, diligent and a good resource for help and guidance
By Evalyn B.
Dr I saw was great! He listened, was thorough and took the time to explain things to me. Booking an appointment, follow ups and payments were easy.
By Shreeya P.
Great response time and easy to use. The Doctors were very engaged and attentive to my needs.
By customer
So helpful in times of need! Very respectful staff, great customer service.
By Darien G.
They have been wonderful with each visit. It's also cheaper than insurance.
By Susan
My doctor, Dr. Guzman. He was very understanding of my needs. He also increased the dose, which was helpful and is helping me now.. I need Wegovy because I am pre-diabetic, High blood pressure and also have heart disease this extra weight is fatal to my health. I also have hip impingement syndrome and this extra weight has diminished the quality of my life now that I am losing weight in a healthy way on Wegovy. I hope to continue with Dr. Guzman. Sincerely.Julie
By customer J.
Degrading experience. Was made to explain every single script I have had for two years, questioned about antibiotics, just to get nausea medication. Was asked if I'm "sure I sit up" during the day as I was laying in bed during the visit due to vomiting. Treatment was an over the counter acid reducer, as they refused nausea medication due to having a medical marijuana card. Treatment was done with bias and profiling, not with care regarding my symptoms. Update: After texting, they agreed to issue a refund and escalate the concerns. I still however, would not recommend the service at all.
By A.B.
Response from General Medicine· Jul 8, 2026
We're sorry to hear that your visit did not meet your expectations. It looks like you've been in touch with our customer service team already. If you need help with anything else, please let us know.
Great experience! Communication was easy.
By GUNNER W.