Very easy experience
Very easy experience. Doctor and all healthcare professionals were understanding, helpful and responsive immediately. I recommend
By Diane
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
878 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
General Medicine makes it easy to get the care you need, when you need it—from virtual visits to labs, imaging, referrals, and prescriptions. Most insurance accepted and up-front prices.
General Medicine (generalmedicine.co) has 878 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
878 approved reviews, newest moderated first
Very easy experience. Doctor and all healthcare professionals were understanding, helpful and responsive immediately. I recommend
By Diane
I was told to “select any pharmacy” since mine wasn’t listed on the pharmacy options list, so I did. I was told that they would add my pharmacy Meds by Mail (Dublin, Ga) but they still haven’t done it! I won’t have my prescription when I need it! I’m not getting any answers on the text line, and you can ONLY leave a voice message on the telephone! I would advise to stay far away from these people! They aren’t in any hurry to help you!
By April S.
Response from General Medicine· Dec 11, 2025
We're sorry to hear about your experience. We're looking into what happened with your prescription and will reach out to you again shortly.
Exceptional Telehealth Experience! I was in a desperate situation concerning my health and Brandi, NP quickly adjusted my medication. The platform is user friendly, reliable and efficient. I highly recommend this service to anyone searching for medical assistance asap! I will continue to use this service in between seeing my PCP, because I can’t wait months to get answers from a medical professional. This service takes care of wait time. Amazing team they get back to you quickly and have compassion for you as their patient. Awesome humans work on this platform. Thank you so much!!!
By Wanda E.
The neurologist I see has helped me with the many questions I have. The communication is top notch between the whole team and I feel like I am listened to and receive the answers I need right away. Thank you! My medications are ready within the next day and I am always asked if I have any questions that they didn't answer, plus not to hesitate if I do.
By Ashley F.
After a week with a UTI confirmed by home test strips, I found General Medicine as an option because I did not have time to see my doctor in person. Making an appt was very easy, the appt itself was perfect and very convenient while sitting in my car just before going into work. They sent a Rx to my pharmacy and I picked it up right after work. I couldn’t have asked for a better way to handle a simple medical need in this busy life.
By Nicole C.
Surprisingly helpful and genuine
By Jay D.
This is a great service to those who have insurance and those that don't. I've used them and every time I was not disappointed. The care is professional and the follow up is phenomenal.
By C H.
It was easy to schedule a same day appointment. The provider was thorough, even more thorough than providers at my pcp office for the same issue in the past!
By Dawne
Response from General Medicine· Nov 19, 2025
We pride ourselves on being thorough. We're glad you had a wonderful experience with General Medicine!