Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
231 reviews
Gem Shopping NetworkSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 24 hours a day we bring you live TV with a combination of entertainment and education while presenting rare gemstones and fine jewelry.
Gem Shopping Network (gemshopping.com) has 231 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 17 reviews with 4 stars · Clear filters
Just got my diamond and ruby ring, Stellar Creations by Sunny. Absolutely love it! Invisibly set rubies and flawless diamonds. They did a nice job with packaging. Came in a cute ring box with a little light in it to showcase the ring. Kudos to your packaging department! My only complaint is that even though it was post office express, it took 6 days to get here and was stuck in Georgia post office for 5 days with no movement
By Debbie M.
Always very friendly and helpful and honest
By Trecia C.
Response from Gem Shopping Network· Jun 4, 2024
Thank you for your kind review, Trecia! We're delighted that you find our team friendly, helpful, and honest. For 25 years, we've mixed education and entertainment to create a one-of-a-kind platform for our customers. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We appreciate your support!
Love Effy jewelry first time shopping with the network. The hoop diamond earrings were beautiful, even better then I had anticipated. Will shop again. Shipping was quick. Thanks
By Patricia B.
Response from Gem Shopping Network· Apr 17, 2024
Thanks for reaching out with your feedback Patricia! For 25 years, we've helped collectors celebrate special moments in their lives by providing exceptional gemstones and stunning jewelry. We can't wait to connect you with another great piece.
Well the item I ordered was actually stolen in transit so I haven’t received anything yet. I don’t think it’s their fault but it’s hard to be happy about my experience when it’s really awful. I really want to emphasize this was not Gem Shopping’s fault!! I received a message from GSN regarding this issue and they are working with the shipper and their insurance to take care of my loss. They even asked that I reach back to them so they can help me find a perfect replacement! 4 STARS ⭐️
By Laura R.
Response from Gem Shopping Network· Mar 19, 2024
Hello Laura. We apologize for the disappointing experience you had with your recent Fed Ex delivery. We understand that the courier is currently investigating the theft, and we want you to know that we are here to support you every step of the way. If you need any further assistance, please do not hesitate to let us know. We would be happy to help you find a similar piece of jewelry that you will love for years to come. Thank you for shopping with us, and we hope to have the opportunity to serve you again in the future.
Easy jewelry purchase. My girlfriend was very happy and the ring was well designed and good quality.
By Nick J.
Response from Gem Shopping Network· Feb 1, 2024
Thank you for your feedback, Nick. We take pride in putting customers first. Our dedicated, expert gemologists and partners source the best-colored gemstones and jewelry for our customers, helping us deliver an unparalleled luxury shopping experience. We're glad you agree and look forward to you shopping with us again soon!
I love the jewelry and prices. I do not like when they take bids but when they sell outright usually a great deal with quality.
By Jeanne C.
Response from Gem Shopping Network· Aug 17, 2023
We wanted to take a moment to express our gratitude for taking the time to share your thoughts and experiences through your recent review. Your feedback is truly invaluable to us. For a quarter of a century, GSN has been dedicated to crafting a business that revolves around our customers' happiness and satisfaction. It's through customers like you that we have been able to refine our products, services, and overall experience. Your review serves as a beacon of insight that guides us on our journey to constant improvement. Every suggestion, praise, or concern you share helps us enhance our offerings and provides us with the opportunity to become a better business overall. Thank you again for being a part of our journey and for choosing GSN. Here's to many more years of serving you with excellence! Regenerate
Enjoy some of the shows. While I enjoying buying from time to time, prices have really gone up in the last 3 years!
By John
Response from Gem Shopping Network· Aug 11, 2023
Thank you John for your feedback. We're so glad that you enjoy our programming. For over 25 years, we've mixed education and entertainment to creat a one-of-a kind platform for collectors. In an ever-evolving economy, we understand the importance of offering the best possible prices to our valued customers. It's our commitment to continuously improve and provide you with the highest quality products and services. We look forward to helping you discover even more of what you love.
The purchase is easy. But I haven't received my order yet.
By LISBETH G.
Response from Gem Shopping Network· Jul 12, 2023
Hello Lisbeth, We reached out to customer service on your behalf, and it looks like your order will be shipped today. Thank you for taking the time to post your review. For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. Thanks for shopping with us!
