Stellar customer service and even better products!
They had such timely and personal responses! Great communication, an easy process, and an amazing product!
By Lucero S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
367 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover conflict-free, environmentally friendly, lab created Diamond and Moissanite fine jewelry. Free shipping, easy returns, lifetime warranty.
Gema&Co (gemaandco.com) has 367 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
367 approved reviews, newest moderated first
They had such timely and personal responses! Great communication, an easy process, and an amazing product!
By Lucero S.
Custom ring was beautiful and exactly what I wanted.
By EE
My ring is absolutely gorgeous! The customer service that I received from Liz was above and beyond. I will definitely refer this company to all of my friends.
By Colleen L.
the ring looked amazing when i recieved it
By Nathanael G.
Great customer service!
By Michael H.
My experience was perfect! My wedding band was the perfect match to my engagement ring!
By Emma W.
Such great customer service! Liz was absolutely great and helped me with everything. The ring turned out exactly as I expected!
By Tony T.
This is such a phenomenal company. Not only do they create absolutely beautiful, quality wedding bands, but their customer service is second to none. I custom made my wife's wedding band a little over a year ago after much deliberation and back and forth with the team to make the perfect ring. A year later the ring, very dainty, had a little blemish. When I sent it back they fixed it free of charge, and when I decided to change the design a bit to make it more durable for my wife's active lifestyle they changed the design without hesitation. They were so awesome to work with and I am so grateful to have chosen Gema and Co for my wife's ring.
By Kait