very clear and explaining or taking…
very clear and explaining or taking care of my issues
By Laurine D.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GEFNET IT Services, LLC is your trusted partner for all things IT, providing expert solutions tailored to your needs. Since 2010, GEFNET has been delivering excellence in computer repair, technical support, and a range of other essential services.
GEFNET I.T. Services, LLC (gefnet.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 25 reviews with 5 stars · Clear filters
very clear and explaining or taking care of my issues
By Laurine D.
My experience with GEFNET I.T. Services, LLC has been excellent. Greg is very knowledgeable with computers & programs. I explained my problems & what I wanted. He promptly fixed the problems. I am very satisfied, feel secure in his expertise & I will definitely rely on him for all my computer issues. I am thankful to have him as my computer expert.
By Rita B.
Response from GEFNET I.T. Services, LLC· Aug 6, 2026
Thank you, Rita! I really appreciate you taking the time to leave such a thoughtful review. It was a pleasure helping you, and I’m glad we were able to get everything working the way you wanted. Knowing you feel confident and secure using your computer again is exactly why I do what I do. Thanks again for trusting GEFNET I.T. Services. I’m always here whenever you need a hand.
Picking up and dropping off my laptop was definitely great customer service, in addition to fixing it in a relatively quick timeframe. Thank you!
By customer
Greg came to the house and took care of a problem that I couldn't figure out for a week. He took care of it in about 30 minutes!
By Mitchell S.
Response from GEFNET I.T. Services, LLC· Dec 18, 2025
Thanks so much, Mitchell. I’m glad I could get everything resolved quickly and save you the frustration. I appreciate you taking the time to leave a review. — Greg GEFNET I.T. Services
Smart staff. Prompt service.
By customer
Response from GEFNET I.T. Services, LLC· Nov 8, 2025
Thanks for leaving your rating and review it’s most appreciated if I can be of any more assistance please let me know. -Greg
This company has been more than reliable going on a dozen years or so. I am very fortunate to be one of their clients.
By customer
Response from GEFNET I.T. Services, LLC· Jul 2, 2025
It’s always been a pleasure working with you, and I really appreciate your continued support over all these years. Looking forward to many more!
Very knowledgeable and willing to help.
By customer
Response from GEFNET I.T. Services, LLC· May 29, 2025
I’m happy I could help Carla. If I can be of any more assistance let me know. -Greg
Easy to deal with. No problems
By customer
Response from GEFNET I.T. Services, LLC· Apr 27, 2025
I’m glad to hear the process was smooth and problem-free. If you ever need assistance again, just reach out—I’m here to help. -Greg