The company was responsive and helpful…
The company was responsive and helpful to my inquiry.
By David S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
412 reviews
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Think PC. Think GEEKOM GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users. VISIT OUR WEBSITE EXPLORE OUR MINI PCS EXPLORE OUR LAPTOPS CONTACT US
GEEKOM (geekompc.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
412 approved reviews, newest moderated first
The company was responsive and helpful to my inquiry.
By David S.
The computer I have now is pretty solid. However, the first one I received was DOA. The main problem is that their support is atrocious. They were super slow and would only respond once per day. After a couple of weeks of trying stupid things everyone knew wouldn't get the computer to boot, they finally agreed to replace it. However, they wouldn't pay for return shipping. Finally, over a month from when I paid for the thing, I received a functional unit. I won't buy directly from them again but I might consider getting one of their computers from a reputable reseller with a decent customer service center.
By Mitchel
Bought the MiniIT13 to replace an aging Server. Going from a huge 100# case to the Mini was a HUGE improvement! Love everything about the Mini - only slight complaint is that it does spin up due to heat more than I expected. But, even at full fan speeds it is still quieter than the old server just idling!
By Jerry M.
I've had a good experience with Geekom. I did a lot of research before buying. I was in the market for a cpu solely for music production. For the specs I got (I12, 1 TB SSD, and 32 Gb) it is great! It is fairly loud, so I had to come up with a solution to deaden the sound, and I would not use for gaming or video work, because it has general Intel Iris graphics card. But for what I'm doing, it's great. No issues.
By Jared KF Jones (.
Machine is easily expandable to 32GB. Handles video editing. Quick response from tech support re: multi-boot from USB. I haven't used multiple displays.
By Leonard B.
I ordered the Mini IT12 and it came in and I got it up and running and was ever so suprised. I can now operated 3 different laser machines at the same time as compared to my Toshiba laptop which would stall out after trying to hook up the second laser machine. This thing is fast and furious. So many options and upgrades available. Geekom is now my favorite place for computers...
By MICHAEL D.
Adquirí un multiconector C1 en el que no funcionan la mitad de sus puertos. Producto de baja calidad y un precio elevado. Chinos haciéndose pasar por alemanes.
By David Javier MARTIN E.
I bought the IT13 model to replace an ailing laptop. A similar spec device would have cost much more. Easily plays games, and performs well. I was looking for a higher spec device mainly to support training labs, but not tested this yet, outside of some simple GNS3 labs. Time will tell how it performs under more intensive labbing. I'm happy with the performance so far. Also upgraded ram to 64gb, and added a 4tb 2.5" additional ssd. Look forward to future additions to Geekoms portfolio becoming available.
By Ian