GEEKOMReviews of geekompc.com

17008 EVERGREEN PL STE B CITY OF INDUSTRY, California, California

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The Fair Hearing score

4.1/ 5

Great

412 reviews

GEEKOM4.1Great

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About GEEKOM

Think PC. Think GEEKOM GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users. VISIT OUR WEBSITE EXPLORE OUR MINI PCS EXPLORE OUR LAPTOPS CONTACT US

GEEKOM (geekompc.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.

Also known as: geekompc.com
Website: geekompc.com
Category: Computers & Phones
Location: California, California
Listed on The Fair Hearing: 2026

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GEEKOM reviews

412 approved reviews, newest moderated first

Aug 12, 2025
Outstanding Customer Service
Peter @ GeekomPC Customer Service Went above and beyond to ensure that I was a happy camper. My IT12, great machine for 3 years, died. I reached out to GeekomPC support to assist in the trouble shooting. It was determined that there was a power fault that caused it to stop working. Within 10 days, they shipped me a brand new machine! not only is that Outstanding customer service, it was prompt, with no hassle. Great company to work with; I love their products and have recommended to my clients and friends. Thank you Peter for the great service and support!
By B W.
Response from GEEKOM· Aug 15, 2025
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Aug 11, 2025
Fast helpful service on correct coupon discount
After some confusion with refund coupon codes, Peter of the customer service team was very helpful and resolved the issue in a day. I am very grateful. My new Geekom IT15 mini PC was delivered promptly this morning and was installed without problems. It’s working well and I am very happy with it… fast and quiet too. Recommended.
By DLG
Response from GEEKOM· Aug 15, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Aug 8, 2025
My New A8!
I bought a Geekom A8 on Amazon received it the next day, I just love it! Had a bit of a problem trying to get sound from the headphone jack and asked Geekom for help they sent me a complete step by step trouble shooting check list and I fixed my problem, just a simple setting in Windows 11 Pro that was sort of hidden! Had the system for about 2 months now works AWESOME! Thank You! Geekom
By Daniel Cook D.
Response from GEEKOM· Aug 15, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Aug 6, 2025
Great customer support
Peter from customer support was able to provide a great help and prompt service for my questions regarding my new A6 mini PC.
By Pete
Response from GEEKOM· Aug 15, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Jul 23, 2025
No hesitation in highly recommending GEEKOM.
As soon as I made GEEKOM aware of my problem with one of the USB ports on my Mini PC, the Support team responded and very quickly provided a 'driver' to install. The download worked and the computer is performing perfectly with the reactivated USB port. The speed and performance of the GEEKOM Mini PC is very impressive and so too is the help and commitment of Support team. I would have no hesitation in highly recommending GEEKOM.
By David D.
Response from GEEKOM· Jul 26, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Jul 18, 2025
Terrible
Terrible. Device sent was not new, but had a user log in screen in Chinese! Reset the device and it worked for 3 days. Now it will not boot. Support is all AI, bad English and standard replies. Avoid .
By Andrew A.
Response from GEEKOM· Jul 26, 2025
Dear customer, We understand your frustration and will work to correct this issue, we are sorry this situation has caused you any trouble, for this situation, we fully understand your concerns and are here to help you. First of all, I would like to express my sincere apologies for the inconvenience and distress you have experienced throughout the process. I fully understand your disappointment caused by us. We are committed to helping you solve problem now, and we will provide you with the best solution through email address. Although we are fully aware of the unpleasantness caused by this incident, we sincerely hope that we will have the opportunity to restore your trust in the future. If you have any questions that need to be resolved, you can always contact us, we are always here to serve you. Thank you again for your valuable feedback and apologize for your unpleasant experience this time. I hope you can consider our improvements and give us a chance to serve you again. We apologize again for any inconvenience caused and thank you for your patience. Best Regards, GEEKOM Customer Service
Jul 18, 2025
Mon avis sur le GT1mega Geekom
J'ai acheté un ordinateur compact GT1mega et j'en suis très contente, il est puissant, silencieux et facilement transportable. La mise en route a été simple et rapide. Je recommande ce modèle pour de la vidéo, des lives vidéos.
By Emilie C'est si B.
Response from GEEKOM· Jul 26, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Jul 15, 2025
Super unkomplizierter Service !!
Hallo, mein PC ist spontan außer Betrieb gegangen. Da noch Garantie auf dem Gerät ist,habe ich mich per Mail an den Support gewandt. Ab da ging es sehr schnell und sehr unkompliziert. Verständliche Handlungsanweisungen und als sie erfolglos blieben, wurde mir alles nötige für eine kostenlose Rücksendung zur Verfügung gestellt. Ab zur Post und neuer PC war nach 2 Tagen bei mir.Besonders dankbar war, dass ich die SSD Karte behalten durfte. Karte in Rechner eingebaut und alles wieder in Ordnung. Danke für diesen außergewöhnlichen Service. Wenn alle Firmen so handeln würden, wäre die Servicewüste Deutschlands nicht so groß !
By Lutz S.
Response from GEEKOM· Jul 26, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service

GEEKOMReviews of geekompc.com

Rating distribution

What customers rate

About GEEKOM

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GEEKOMReviews of geekompc.com

Rating distribution

What customers rate

GEEKOM reviews

Outstanding Customer Service

Fast helpful service on correct coupon discount

My New A8!

Great customer support

No hesitation in highly recommending GEEKOM.

Terrible

Mon avis sur le GT1mega Geekom

Super unkomplizierter Service !!

About GEEKOM

More in Computers & Phones, California

CallTools.com

Quality Macs

The Computer Savior

MacHollywood

GEEKOM reviews

Outstanding Customer Service

Fast helpful service on correct coupon discount

My New A8!

Great customer support

No hesitation in highly recommending GEEKOM.

Terrible

Mon avis sur le GT1mega Geekom

Super unkomplizierter Service !!