Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
412 reviews
GEEKOMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Think PC. Think GEEKOM GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users. VISIT OUR WEBSITE EXPLORE OUR MINI PCS EXPLORE OUR LAPTOPS CONTACT US
GEEKOM (geekompc.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
412 approved reviews, newest moderated first
Big power in a small box
By Patrick H.
Response from GEEKOM· Sep 2, 2026
That’s exactly what we aim for, powerful performance in a compact design. We’re delighted your GEEKOM is living up to that promise. Thank you for choosing GEEKOM and for sharing your experience.
It was easy to order online. I just received the laptop and have not had a chance to set it up Compared to most of the vendors for other brand, delivery was late - took time to ship and additional 5 days to receive it after receiving the email advising the unit is shipped as it was shipped FedEx ground. The unit arrived without any damage. The packaging was great and the unit looks great. I hope it will work as great as it looks for a long time.
By HA
Response from GEEKOM· Sep 2, 2026
Thank you for sharing your experience with us. We’re pleased to hear that you’re happy with the laptop’s design and packaging, and that it arrived safely. We also appreciate your feedback regarding the delivery time. We understand how important timely delivery is and will take your comments into consideration as we continue improving our service. We hope you enjoy your new GEEKOM laptop and that it continues to meet your expectations for years to come. GEEKOM Support.
it's good but fan makes sound sometime
By Pavan G.
Response from GEEKOM· Sep 2, 2026
Thank you for taking the time to share your feedback. We’re pleased to hear that you’re enjoying your GEEKOM overall. We understand that the keyboard and touchpad feel is a matter of personal preference, and we truly appreciate you sharing your experience with us. Your feedback is valuable and will be taken into consideration as we continue to improve our products. Regarding the fan noise, occasional fan activity can occur as the system automatically adjusts cooling according to workload and temperature. However, we understand that a noticeable fan sound can be inconvenient. If you feel the noise is unusual or excessive, please don’t hesitate to contact our Customer Support team. We’ll be happy to look into it and assist you. Thank you again for choosing GEEKOM and for helping us improve. GEEKOM Support
Fast delivery. Working great
By Scott J.
Response from GEEKOM· Sep 2, 2026
We’re glad to hear everything arrived quickly and is performing as expected. A smooth delivery and a reliable experience are exactly what we strive to provide. Thank you for choosing us. GEEKOM SUPPORT Team.
I've only received part of my order. I'm still waiting on a mouse and keyboard.
By RANDY W.
Response from GEEKOM· Sep 2, 2026
Thank you for taking the time to share your feedback. We’re sorry that you have not yet received the mouse and keyboard. Please kindly note that accessories may be shipped separately from the Mini PC, allowing us to prioritize the shipment of the main product and help ensure you receive it as quickly as possible. Your remaining items may therefore arrive in a separate package. We completely understand that receiving an incomplete order can be frustrating. If you encounter any delivery issue or if your remaining items do not arrive as expected, please contact us at [email protected]. Our Customer Support team will be pleased to personally follow up on your order and make sure everything is properly resolved. Thank you for your patience and for choosing GEEKOM. We truly appreciate your trust. GEEKOM Support
This little Geekom PC kicks butt! I was really surprised how fast it is. And it handles any of the graphic situations I have thrown at it with only the built in graphics. I did add 16 gb of ram to the two computers I bought but they were doing fine even before I added memory. They were very easy to setup and have plenty of ports to support my needs going into the future. I will definitely recommend Geekom to family and friends in the future.
By Dave S.
Response from GEEKOM· Aug 27, 2026
We are delighted to hear that your GEEKOM PCs have exceeded your expectations in terms of performance, graphics capability, ease of setup, and connectivity. We are also glad that the upgrade options have allowed you to further customize your devices to suit your needs. Your trust and recommendation mean a great deal to us. We truly appreciate you choosing GEEKOM and sharing your experience with others. GEEKOM Support.
It's a solid machine so far. IT13 Ultra 9 with Intel Arc Graphics w/Win11 Pro. Setup was easy. I did add 16GB of RAM and a 2TB storage drive without issue. I didn't notice any bloatware during setup, but it's my wife's computer. One thing I don't like is not being able to change the power plan from balanced to performance without going into BIOS. I'm considering GEEKOM for my next laptop. I use Arch, BTW.
By Tom R.
Response from GEEKOM· Aug 27, 2026
We are delighted to hear that your GEEKOM IT13 Ultra 9 has met your expectations and that the setup and upgrades went smoothly. We truly appreciate your valuable suggestion regarding the power settings, which helps us continue improving our products and user experience. Thank you for choosing GEEKOM, and we hope your mini PC continues to deliver great performance for years to come! GEEKOM Support.
Fast Shipping ... Great Products ... Great Prices... Love these mini pc's ... so quiet and unintrusive ... I bought three in the last month and each has arrived within 5 days and worked flawlessly from first power on...
By richard P.
Response from GEEKOM· Aug 27, 2026
Thank you very much for your wonderful feedback! We are truly grateful for your trust and for choosing GEEKOM. It is a pleasure to know that your mini PCs have met your expectations with their performance, quiet operation, fast delivery, and overall reliability. Your continued support, especially choosing GEEKOM for three purchases in such a short time, means a great deal to us. Feedback like yours inspires our entire team to keep improving and delivering products and service that our customers can rely on. Thank you again for being part of the GEEKOM community. GEEKOM Support.
