geekcareonline.comReviews of geekcareonline.com

GOT INTO MY COMPUTER AND WHEN I TRIED TO CLOSE THEM OUT THEY STARTED DELETING THING ON MY DESKTOP. I PULLED THE PLUG TO SHUT MY COMPUTER OFF BEFORE THEY GOT INTO MY PROGRAMS. I WAS ABLE TO RETRIVE MY DESKTOP WITH A LITTLE WORK. HOW CAN COMPANY GET BY WITH THIS?

This “company “ is a fraudulent enterprise that preys on unsuspecting folks by using Geek in their name to entice people to think they are actually Geek Squad. They are not. They will actually service problems with your device but will simultaneously install software that will render your machine useless unless you pay them $1490 for for bogus antivirus protection. Unfortunately I fell for their scam but when I refused to pay my computer went dark. I used the Actual Geek Squad to get it running again. These people are criminal extortionists.BEWARE!!!

Scam Scam Scam ,They took control of my computer and phone , they got into my bank account , they cleaned out both my bank accounts and left me overdrafted for over $400 on both accounts ,they hit both my bank credit cards and charged thousands of dollars on them , they hit up my Zelle account and charged $500 on it, they hit my paypal and made multiple crypto purchase and withdrawals all while hiding what they were doing on my computer with a blue screen that said not to stop the proccess , I hope they rot in H@ll

They’ve disconnected their phone number! Wish I had read the reviews before committing!

Beware! This company charged me $1290 for technical services under the name Geek Care making me believe it was the support package offered by Best Buy’s Geek Squad. They are not affiliated. When I had an issue and went to the local BB store, they discovered their SW on my system that allows them to remotely access your computer. The same Best Buy Tech Support program cost only $199. So I called to cancel the balance of my 4 year contract (10/10/23 to 10/10/27) and they won’t prorate a refund. When you call the support number, it’s like you’re calling someone’s house with conversations happening, TVs blaring etc. very unprofessional. Just be warned. I don’t recommend doing business with this firm.

THIS SITE IS A SCAM DO NOT PAY THEM, THEY HAVE BEEN EXPOSED ON YOUTUBE... THIS SITE IS A SCAM DO NOT PAY THEM, THEY HAVE BEEN EXPOSED ON YOUTUBE... THIS SITE IS A SCAM DO NOT PAY THEM, THEY HAVE BEEN EXPOSED ON YOUTUBE...

I agree with the comments about this being a scam. They promised 24/7 service and they do not answer the phone, even though their app said that live agents were available. This is the second time I've tried to get help off hours. The first time this happened when I finally connected with an agent after several hours of trying I was told the reason for not answering my call was due to a network problem. The second time, it also took several hours to reach an agent. When I finally reached an agent I was told that she was on line with another customer for 3 hours. Obviously this means they are not staffed to provide the type of service they promised. I'm paying for premium service and the service I received was below average.

Complete CRIMINAL Scam. I had a printer issue. they than ran a script for over an hour and wanted me to pay $650 for their service. I said no. THEY THEN RAN A SCRIPT WHICH WIPED OUT WINDOWS. WHEN TRYING TO START WINDOWS I GOT A BLACK SCREEN. They would then hang up on me. Cost me $150 to fix and lost some data.