Excellent and professional outfit
Excellent and professional online store. The communication from the team was great throughout the order process and I am very pleased with the game boy game I received. Couldn’t give higher praise!
By James M.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At GearShiftGalore, we specialize in bringing nostalgic gaming experiences straight to your doorstep. From classic Game Boy Advance titles to hard-to-find Nintendo DS gems, our mission is to help gamers relive their favorite moments with high-quality retro games at affordable prices.We carefully inspect each cartridge and include protective cases to ensure safe delivery. Whether you're a seasoned collector or a new fan of vintage games, you’ll find joy in our handpicked library of titles across multiple consoles.We're not just another online store—we're gamers too. That’s why we provide clear product descriptions, secure shipping with tracking, and responsive customer support.We believe in honesty and transparency. If there's ever an issue, we offer fair returns and real solutions—no bots, no excuses.Note: The majority of our feedback — over 400 verified positive reviews — comes directly from our Shop App and official website customers. Trustpilot represents only a small portion of our community and may not fully reflect the satisfaction of our wider customer base.
Gearshiftgalore (gearshiftgalore.com) has 32 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
32 approved reviews, newest moderated first
Excellent and professional online store. The communication from the team was great throughout the order process and I am very pleased with the game boy game I received. Couldn’t give higher praise!
By James M.
Honestly this is so legit I’m not kidding. I bought Pokemon Fire Red and worked PERFECTLY, this games are normally above hundreds to buy original and this is EXACTLY the same. I just finished Pokemon Fire Red and now I just got Pokemon Liquid Crystal, will be buying from them more for sure!
By Gerardo B.
I have now bought many games from here, and I am very impressed with them. I had a shipping mishap and it took me a few emails to get ahold of someone. As soon as I got through the communication was handled very well, and everything was squared away! I did order, I think more than 10 games, and so I definitely haven’t exhausted them/played them all the way through. I did start each game for an hour+ though. They are all great quality, and the saves all work. I am very happy with my purchases. It is really cool to be able to play these games at an affordable price, and be able to keep the on a physical cartridge! I’m so thankful that there are people making this available, and I am satisfied with the quality of the cartridges at the prices I bought them for.
By Johnny F.
If I could give 0 stars I would. I have been requesting a return/refund for over 3 weeks. I have emailed/called/texted. Aside from that, it took them 2 weeks to process the order and I had to hound them for a tracking number. The conversation with them are pointless b/c they give the run around. I have been dealing with this situation since the beginning of December.
By Steph C.
⭐ 1 star (if I could give zero, I would) I ordered Pokémon Yellow Edition from this company in early November, paid in full, and we are now in mid-January. I have not received the product, not received a refund, and despite sending multiple emails, no one has responded. There is absolutely no communication, no updates, and no accountability. At this point, I don’t even know whether my order exists, has been lost, or is simply being ignored. This is beyond frustrating and completely unacceptable for a paid order. If I could leave zero stars, I would. I strongly recommend avoiding this business unless you are prepared to lose your money and be ignored.
By Gaetano S.
Response from Gearshiftgalore· Jan 16, 2026
After reviewing your order, we found that the shipping address provided was incorrect, which unfortunately caused the package to be lost during transit. We should have communicated this more clearly and sooner, and we take responsibility for that lack of communication. To resolve this, we have already arranged to ship a replacement order to you at no additional cost, and we are committed to making this right. Our support team has reached out by email to confirm the correct address. Thank you for your patience, and again, we are truly sorry for the inconvenience caused.
This company takes your money and does not deliver your goods. Beware!!!!!! Update: received a replacement cartridge on January 21st that does not work. Avoid this business.
By Rachel M.
Response from Gearshiftgalore· Jan 6, 2026
The claim that we take money and do not deliver is false. The initial package was lost by the carrier, which is outside of our control. A replacement was promptly shipped at no cost. We have fulfilled our responsibility as a seller.
I purchased a 3DS cartridge for my husband for Christmas. On use, it doesn’t work at all and I’ve had no response from GSG to resolve this. £40 down the drain. Please avoid and don’t waste your money!!! In response to Gear Shifts reply to my review: your product states it’s compatible with Nintendo 3DS which is the device we’ve used it on. It’s clear they have no intention of replacing or refunding a faulty order.
By Charlotte
Response from Gearshiftgalore· Jan 6, 2026
please use the right console
The product I bought (Pokémon 23 in one Rom) didn't work, they'd messed up initial postage, and their customer service is awful. They don't respond in any decent timeframe, I'm not sure I'll be able to get a refund, and they've been completely unprofessional in all their correspondence. Still awaiting a return label to be emailed. 40 ish pounds that I need back. Their reply is false. I have not received this and can provide images to show the lack of responses. So if the company can refrain from lying, it would be appreciated.
By Customer1
Response from Gearshiftgalore· Dec 24, 2025
A return label was created and emailed to you around two weeks ago. Unfortunately, we did not receive any reply or confirmation from you, and as a result the label expired. This delay was not due to a lack of response from our side. After seeing your recent message, we immediately started the process to issue a new return label so the return and refund can be completed correctly. We remain available and willing to resolve this matter, but the claim that we were unresponsive or unprofessional is inaccurate.