Gear ElevationReviews of gearelevation.com

Response from Gear Elevation· Feb 3, 2024

Hi Patricia! Thank you for bringing this to our attention. Upon checking here, your order has been refunded. We’re sorry you had a bad experience. We’ll strive to do better. Please reach out to our customer support team at [email protected], chat, or call us at 888-353-8373, and we will be more than happy to assist you further.

Response from Gear Elevation· Jan 23, 2024

Hi Sharon! We appreciate your feedback. We would like to apologize for any inconvenience that this may have caused. We would like to confirm that your subscription has been successfully canceled. As for the refund request, we have refunded the most recent transaction for the subscription. We want to ensure that this process has been completed to your satisfaction. Rest assured you will not be billed for any future subscription periods. Feel free to send us an email at [email protected], chat or call our team at 888 353-8373, if you have further questions or concerns.

Response from Gear Elevation· Jan 19, 2024

Hi Pat! We appreciate your feedback, and we're disappointed to learn about your recent experience. We would love to learn more about the specific issues you encountered so that we can address them promptly. Please feel free to reach out to our customer support team at [email protected], thru chat or call us at 888-353-8373, and we will be more than happy to assist you further.

Response from Gear Elevation· Jan 19, 2024

Hi Robert! Thank you for sharing your thoughts with us. We're sorry to hear about your experience, and we take your feedback seriously. We would love to catch up and we would like the opportunity to investigate your feedback further. Please reach out to our customer support team at [email protected], chat or call us at 888-353-8373, and we will be more than happy to assist you further.

Response from Gear Elevation· Jan 19, 2024

Hi Sherry! Thank you so much for your review. We are delighted to hear that you had a positive experience with us. We look forward to seeing you back soon.

Response from Gear Elevation· Jan 19, 2024

Hi Mark! We would like to apologize for not being able to deliver your product on time. This is not our norm and we understand how frustrating this delay must be. We take full responsibility for not meeting our initial delivery estimate. We are taking measures to improve our shipping and logistics processes to prevent similar delays in the future. With regard to the issue your experience with the toy, kindly reach out to us at [email protected] or call us at 888-353-8373. We’ll work with you to resolve any issues you have with the product. We look forward to speaking with you.

Response from Gear Elevation· Jan 19, 2024

Hi Onni! We appreciate you sharing your honest feedback. We would like to sincerely apologize for the inconvenience caused. Our records indicate that your subscription was canceled upon request. We have also refunded the most recent charge for the membership. Rest assured you will not receive a charge for the subscription moving forward. If you have further questions or concerns, please feel free to reach out to our customer service helpline.

Response from Gear Elevation· Jan 19, 2024

Hi Maeve! We appreciate you sharing your honest feedback. We would like to sincerely apologize for the inconvenience caused. Our records indicate that your subscription was canceled upon request. Rest assured you will not receive a charge for the subscription moving forward. If you have further questions or concerns, please feel free to reach out to our customer service helpline.