GE AppliancesReviews of geappliances.com

Absolutely the worst. We haven't had a working fridge for over a month, we had to have all the parts shipped to our house and somehow validate them, and then GE keeps cancelling the service dates THE DAY OF THE SERVICES!! Not to mention the fridge is less than a year old. They refuse to replace it but may not have the parts to fix it, so they want us to wait for parts to be delivered, which may or may not resolve the issue. Appliances are junk, services are junk, experience is junk. If you can't fix it within a reasonable amount of time, which should not be a month, then you have to replace it if I'm under warranty - and I am! And customer service reps just keep disconnecting us or hanging up on us. I'm doing everything in my power to make sure everyone I know and haven't met yet knows about this.

During the pandemic I was faced with either buying a GE refrigerator or using block ice (thank you supply chain issues....). From the day the unit was plugged in it made various levels of noise when running which spanned an acceptable hum all the way to a deterimind hammering. I had repair techs out twice to no avail (both pronounced the problem "ice hitting the fan" and replaced the same gasket. By the third time was the unit was out of warranty (it is a COLOSSAL hassel to call customer service and deal with the Bot you have to handle first so I procrastinated since the unit might be noisy but at least it worked). To my surprise someone handed me to "customer service" (despite the fact that this is the "selection" I had made with the Bot). THAT person was very nice, extended my warranty and sent a tech out. I thought my problems were over. WRONG! The tech arrived, pronounced the problem to be "ice hitting the fan" and said the only cure was to turn off the fridge, open the freezer, take everything out and blow warm air into the compartment. I did that. For 5 hours I did that. The fridge section (the doors of which I obviously left closed) registered 46 degrees. The freezer compartment was dry as a bone. I buttoned it back up...turned it on and got the worst banging I had ever heard. But after a while it went to a hum so foolishly I thought we had prevailed...DUMB ME! THE UNIT IS RIGHT BACK TO WHERE WE STARTED...WHEN IT RUNS IT EMITS ANYTHING FROM A HUM TO A VERY LOUD CLATTER. So back to GE I went. Isat on hold for 1.5 hours and finally spoke to someone. She found my records and asked if she could take a moment to review them. She put me on hold, the muzak played and I wasted another 35 minutes of my life only to suddenly get the Bot saying that everyone was very busy, that it would be a very long time before they could talk to me but to save me unnecessary headache I could have them call me back. Having had the dubious honor of using this system before I punched the appropriate number. I HAVE NOW BEEN WAITING 1 HOUR AND 20 MINUTES FOR A CALL BACK. You might think that the person who apparently got disconnected from me the first time (and in saying that I am being generous...)could have called since she had my number...you would think wrong. I have wasted the better part of 4 hours of my life. My unit still doesnt work and I dont even have an appointment for a service tech to come out......DO NOT BUY A GE APPLIANCE.

I guess you can't get any lower than 1 star, but we were setting up a warrantee repair on a dishwasher that is already not working when the GE rep was so rude, talking down to me and talking over me, if you can't talk to people in a respectful way, you should not be in customer service.

Owned by Haier and Whirlpool (Europe). Don't buy Haier products. The warranty service is appalling. The warranty is sub-contracted to Domestic and General, which in turn sub-contract the actual servicing to Hoover Candy. Hoover Candy is owned by Whirlpool. The engineers don't know how to fix the Haier washing machines. Saying to their manager they cannot fix washing machines they haven't been trained on is not what you want to hear. Arriving without any parts when told by the people you book on the phone with that they will, is unacceptable. Waiting a week for the engineer to come only to be told he needs parts he never even brought with him is unacceptable. Waiting another week for him to try and fix it only to find he can't is unacceptable. Then waiting another week for another part to arrive, only to hen find it is the wrong part is unacceptable. Spending over 4 weeks without a washing machine is unacceptable. The cost in finding alternative ways to wash during that time ends up being as much as the washing machine itself. It has cost us a fortune to keep a family of five going without a functioning washing machine. Absolute appalling service. Avoid anything to do with Haier. There are so many bad reviews about the product. When it fails, the service to repair is appalling, making the whole experience intolerable (and more expensive).

Wife and I ordered a new GE washer and dryer 4-20-22 thru Costco - to be delivered 4-25. Thinking Costco would be delivering we found out far too late that once Costco issues an order [internally] GE takes over control of literally everything from that point forward. (Costco claims GE is the only MFR that does this and it remains of great issue/concern with Costco) GE does not interface with Costco at that point and operates totally on the outside of Costco. Now we understand why: so GE can try to get away with extremely devious activities, literally bordering on fraud. $ 1st delivered washer & dryer were used/refurbished and had noticeable wear, etc. The GE delivery crew lied to us as concerned several questions, did not level either appliance, didn't hookup the dryer vent, but turned on the pair and *immediately* left our home, where soon the washer began making all kinds of racket so I turned it off and looked inside. The agitator was in pieces banging around the water filled grease ringed tub. Clearly not new! The dryer had marks all over the back that indicated it had come from somewhere else but the factory and banged loudly, EMPTY. Very distressed I called in for replacements to Costco - and found they can't do anything, so I had to call the GE delivery people, who left a PHONY callback number - it literally isn't real! $ Took GE until May 9th to get us a supposedly "new" 2nd washer, but, NO dryer! The "new" washer was **also** used/rebuilt. (I have a ton of emails, a hundred pictures and many videos to prove all of what I claim here in this VERY ABBREVIATED review!) $ 3rd delivery May 16th brought a 2nd dryer and 3rd washer out. I rejected the dryer immediately because it was clearly another used/refurbished unit! The washer got really scrutinized after they left: facia scratches were literally everywhere, the back was damaged, the inside was filthy! $ DONE & DONE! This was the last straw. I contacted GE and Costco and told them this stuff is going back and I want my $ back. Costco said they have to wait for GE to pick the items up. Then I was told by GE it couldn't happen right away. WHAT?! 5-19-22 I took the appliances to the patio and wifey and I went to Lowes and bought the SAME appliances, which were delivered by Lowes 5-22-22. I kept the appliance boxes to cover the prior GE units to protect them in the interim. $ Even after many calls & texts GE didn't bother to pick up the appliances until JUNE 4th! Then they wouldn't give us a receipt that they had done so. It became clear they were stiff-arming us after 5 days so I threatened them with theft, as well as shared I had a full length video of them removing the appliances from our property. Within the hour I got text and email confirmation our appliances had been checked in/credited back and that Costco had been advised - so Costco could finally process our money back to our account - which did happen. $ In all this we found this supposed "professional" GE delivery service went by 3 *different* names and *none* of the people appear to be trustworthy at any level - including mgmt (GE hired them - so I'm sure they know the goings on). Reviews strongly suggest GE corporate is aware of these tricksters but apparently PURPOSEFULLY hires such outsiders to maintain an enormous level of deniable culpability. WOW - what a way to do business! $ BTW: the units we got from Lowes WERE "new" and have been working like champs! MORAL: Do not buy *ANYTHING* G. E. from Costco. GE runs all over the Costco staff and their good name and is but an ugly blight upon Costco proper! NOTE: Costco's hands were tied in all of this (GE doesn't even let them deliver GE products) so cannot blame Costco, except for ONE THING: Costco continues to handle GE in spite of the fact Costco said multiple times that GE is terrible to do business with. Costco (various folks at different levels within) shared they have countless complaints from customers about the GE scenario. $ It would "appear" GE does supply actual "new" appliances to at least some retailers who do delivery of products OUTSIDE of the GE hired crews. [ie: those retailers that don't use GE delivery crews.] At least that was the case with Lowes. We're glad for that for had the appliances we bought from Lowes at all indicated they had been used/refurbished/etc, the matter would have had to go full-on legal against GE and news crews would definitely have been called in. The fact that Lowes appliances WERE as advertised ("NEW") was the savings grace for GE. $ Be VERY careful from whom you buy GE products and inquire WHO does the deliveries & set-ups. NO ONE should ever have to have had the outrageous & terrible experience we did with GE. $ We felt an obligation to share all this so others who do a bit of due-diligence (research) might not get burned the way we did. Hope this helps, thanks for listening.

Problems with GE microwave problems with GE microwaves would not recommend these microwaves to anyone

I bought a GE french door refrigerator and within a month the compressor went out. I called GE and two different times they sent the wrong compressor after giving them the part number. I have been without a refrigerator for 2 weeks and now it is under reveiw which could take days. My advice is don't buy from GE because they do not care if I have a frig or not. Sad!

I got a stove Electric at Home Depot They said one year warranty It was all a not true the stove never work In my garage don’t buy ge appliances Don’t buy them at Home Depot They are both the same they Light to me and my family