GEReviews of ge.com

We have dangerous amounts of carbon monoxide coming from our GE gas stove and GE refuses to fix and covers it up. They have been very arrogant and cursed at us. It was a brand new stove. We are seeking to sue them!

Bought a fridge raider General Electric which they claim now is a different company they don’t care about customer service still making payments on it was not working from day one they played nothing but games and ran out the warranty now the only thing they can offer me is a fridge raider at a discount rate why would I buy another one of their products I’m still making payments on the other fridge raider which is only a year and three months old real garbage company real garbage quality stay away from GE buyer beware heair

Never buy from GE. A day prior to delivery I received a call from a woman who spoke poor English and tried to speak to me while on speaker and sounded like she was out at Walmart. I could really make out what she was saying but the delivery time was between noon and 4pm. On the delivery day, I took the whole day off from work and they show up at 6pm with a broken appliance. I was told that they would call 30 minutes before arrival but did not receive a call. I do not know what the next step is because nobody speaks English. I took a day off of work and still do not have an appliance.

If I could give this company a zero I would they should make a 0 to 5 not one through five. They do not deserve the one. I’ve had a washer and dryer for two years. I’ve had three people come out and look at it and they tell me nothing is wrong. I have the identical piece in Oklahoma and it works fine. The one I have now we have to readjust the contents on every wash very single time we use the machine it is such a piece of junk. On the wash cycle I walks about three feet. We can only do laundry while we’re home as we’re afraid it would rip the plumbing off the wall, I’m about ready to take it to the dump. I would absolutely recommend to run very far away from this line.

I recently bought a GE microwave, model JVM7195SKSS. After it was installed I noticed it appears to go into the cabinet above the stove at an up angle, like it is tiled up. When sitting and facing the microwave, one can see the bottom of the microwave. Also, the door panel that is in between the exterior and interior glass came with a ding in it. My kitchen faces west so when the sun hits the microwave the ding is very noticeable. To boot there’s a halo around it. I contacted the business where I bought it and they said they will order a door replacement. I emailed a photo but haven’t heard back acknowledging my email has been seen and the door was ordered. Sent another email requesting an update. Not happy at all with this purchase.

Bought GE Electric Cloths Dryer recently. Take 3-4 hours to dry a load of cloths with 3 lint filter cleanings. Will never purchases another GE product. Buyer Beware!

After 6 years the Magnetron in this Monogram product has gone bad (part no. WB27X10682). I just paid a GE Monogram technician $140 to tell me that the part IS NO LONGER AVAILABLE. I have been told by Noreen at GE Customer Relations that I have no choice but to buy a new microwave oven Model No. ZEB1227SLSS for $765, $300 for the Trim Kit Part No. ZX2127SLSS, $99 for delivery and $140 for another service call to have it installed. That's a total of $1304 plus sales tax. The fact that a GE Monogram part, for an appliance that was first made available in 2015, is no longer available, is unbelievable. That GE sells a product with what can only be described as Built-In Obsolescence is beyond disappointing. All of my appliances are GE Monogram, Double Oven, Built-in Refrigerator, Built-in Freezer, 2 Dishwashers, 48" Range, 48" Hood, Washer and Dryer. To be honest, I find myself stuck in a holding pattern; as much as I love my GE Monogram products, I am extremely reluctant to invest my money and faith in a product for which replacement parts could very well be discontinued in a few years.

Two years ago we bought this ge laundry center unit. Upon delivery the dryer drum making an awful scraping sound, ge repairman came out and looked at it and determined that we needed a new drum. Drum ordered. New drum works fine. Now for the recent issue. The motherboard, fuse, thermofuse keep going out. We have gad our own repair man come and replace them all about 6 times. An they keep going out. I called ge and they accused my repairman of not knowing what he was doing. And yhe stupid lady I spoke with at ge said all she could do was to send me a module to diagnose the problem. What good does that do? What i'd like to have is for ge to refund my money do I can buy a different brand, but thats not gonna happen. I guess I'm stuck with this crappy piece of crap that doesn't even work. Now I have to go to a laundromat to wash clothes, which takes up a lot of time. Thank you ge for making such an excellent product!