GBRIReviews of gbrionline.org

DO NOT BUY FROM GBRI!! I am beginning to think that GBRI is a scam. After multiple failed attempts to get my money back through their 100% refund guarantee, I am having to go to the better business bureau to start a claim. I purchased a CEU package from GBRI for LEED AP with specialty. The package was supposed to supply 30 hours of CEUs with 6 of them being focused on ID+C. They only supplied 5.5 hours specialty hours so now I have to go outside what I purchased to find additional hours to satisfy my certification. During this process, I renewed my package with them thinking maybe the new package would have NEW CEUs but no!! GBRI is still advertising a full; 30 hour LEED AP with specialty package but only offers the same CEUs from the past. They have no phone number to call and I have asked over and over for a refund. All they do is close the ticket the minute they get the request. They wont refund my money even though there is a 100% satisfaction guarantee. So now I am going through the BETTER BUSINESS BUREAU to submit a claim and will be contacting USGBC to let them know to warn LEED APs against using GBRI. AWFUL!

The team replied to my ticket on time.

Great communication at the detailed level! Amazing how well the communications are handeled given the number of emails the customer service must be receiving on a daily basis. Hats off to the IT manager especially. Regards, Nahid

Is GBRI out of business? Cannot log into my account and no response from online request for help on February 26, 2025 although site says they respond in 24 hours.

Just completed the live webinar "Climate Change & You: Global Perspectives & Local Actions". I was encouraged and rejuvenated to see efforts for sustainable progress around the world. I would however like to have seen greater representation of participation from the United States. Thank you for the opportunity to join the webinar free of charge, it reminded me that GBRI had (and still has) been a wonderful resource for continuing education for multiple certification programs.

Great webinar, very informative, easy to follow. Thank you for putting this together.

Enrolled for the 30 CE hours for LEED AP BD+C and completed the courses. It has been going on 2 months and no hours have been reported to USGBC. I have wrote in many times and a half dozen tickets submitted. I even gave the IT dept my log in for USGBC, and still nothing has been done. Pass these guys up unless you want to get completely frustrated and eventually go to a different company that will live up to the agreement

I took the WELL AP Exam Prep course and it was incredibly helpful! The content focused on exactly what I needed to know and the highlighted guidebook was a life saver. The video courses included visual content and study tips that helped solidify the information in my brain. The practice quizzes and exams were critical to my success too. I ended up passing the exam with 96.5%! This course is definitely worth taking, I know that not only from my score but because I started a WELL AP exam prep course with another company initially and it was not clear and concise or supportive of visual learners like the GBRI course is. Highly recommend! (Side note, I studied around 180 hours total for the exam so that likely helped as well)