Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
Royal Dutch Gazelle North AmericaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For more than 125 years Royal Dutch Gazelle has produced the highest-quality, most comfortable, lightweight bikes possible. Our focus on thoughtful design and technical innovation are inspired by our love of cycling, and a belief that bicycles should be a part of daily life. Our bikes feature low step-through frames to allow easy use by everyone, powerful and reliable mid-drive motors to get you where you need to go, and come complete with everything you need such as fenders, racks, lights, bells, locks and kickstands.Here at Gazelle, we believe that everyone should be able to enjoy the ride, because Nothing rides like a Gazelle.
Royal Dutch Gazelle North America (gazellebikes.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 132 reviews with 5 stars · Clear filters
I was able to try several different eBike models at the Gazelle Experience Center after which I could make the perfect choice. I have been riding my Gazelle Ultimate for about 3 months now and I absolutely love it! Great system, smooth riding and lovely customer support. Thanks so much!
By Merle
The look of the bike is very stylist. It is much lighter that other ebikes that we looked at. We also like fact that the battery was protected by the frame and the rear wheel gears were internal making it lower maintaince.
By Grant
We purchased our bikes in November of 2021 and got excellent use out of them as we travelled with our trailer. I find they have sufficient power for what we do and enjoy riding them every time we are in them. I’m a pretty slim guy and do find it a bit difficult to load and unload them off of my bike rack when we travel. It makes it much easier having a second person to assist with this.
By Stephen W.
When I ride my Gazelle, I find myself calling to mind childhood memories and songs I haven't thought of in decades. I think they're being unlocked by experiencing the rush of popping into Turbo mode and devouring a headwind that might once have left me gassed. There's much to be said for carrying a tailwind around in your back pocket.
By Kai S.
I have 3000km on my bike now and it has been completely maintenance free with amazing range. The C380 HMB is smooth riding and responsive. I love the fact that with the carbon fiber belt it is whisper quiet and step hills are not a problem. all i have to do is clean and wash it. Well Done Gazelle!!
By Mike W.
Great super easy site and so informative.
By Alexandra R.
Dear Ultimate C380+, How do I love thee? Let me count the ways! I can go anywhere I want and carry home all that my little heart desires. My smile never stops when we're together. You make me feel a sense of freedom and ease that none of my other bikes can do. No longer are eco-friendly store trips arduous. Never again will I fear not down-shifting before a "stop" sign thanks to your amazing Enviolo internally geared hub. Long forgotten are the days of scrubbing and oiling my loud chain, thanks to your silent Gates carbon belt drive. My life is better with you in it. Thank you for being an awesome bike with beautiful geometry! <3
By Adriane F.
The biggest reason I purchased the my Gazelle was the fact it made and designed by Dutch engineers. Who better than !!! My Gazelle T10 has opened up biking to me again, making this 60 year old feel like a kid again and exploring my neighborhood around me. Thank you Gazelle!!!
By Claus
