I love the hat, but…
I love the hat, but the S in Excuse Me looks like a Z
By J M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom embroidered hats with no minimum order. Personalize your cap with premium stitching, fast turnaround, and shipped from the USA.
Gatorhats (gatorhats.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 3 reviews with 3 stars · Clear filters
I love the hat, but the S in Excuse Me looks like a Z
By J M.
Website kept changing color of thread to cream even tho I selected yellow. Took multiple tries before it kept the color as yellow.
By MB
I disliked not being able to see the back of the hat I bought. I understand it's adjustable, but IDK if it's the pop through circles, or an adjustable band. I'm also thinking it will end up being a birthday gift since it hasn't left Texas yet, and USPS is the carrier.
By Austin
Response from Gatorhats· Dec 17, 2025
Thank you so much for taking the time to leave a review. We truly appreciate your feedback and would like to clarify a couple of points. Regarding the back of the hat, we do have clear images displayed on our website showing the adjustable closure. It’s possible those images may have been missed when browsing. As for shipping, your order has already been processed and is currently in transit with USPS. We kindly recommend checking the tracking information again for the most up-to-date delivery status. Thank you again for your support, and please feel free to reach out if you need any further assistance.