Great understanding broker
Great understanding broker, fast withdrawals extra support team thru texting and email support
By Ozzy M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
171 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The License Gateway To High-Tech Trading
GatesFx LTD. (gatesfx.com) has 171 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
171 approved reviews, newest moderated first
Great understanding broker, fast withdrawals extra support team thru texting and email support
By Ozzy M.
They were the only broker I could find that accepted tradelocker when a lot of other brokers went under during the Metatrader crisis a few years ago. All of my deposits and withdrawals have been straightforward the last few years and they recently have become a regulated broker as well. Granted they are not in the US and I am, they're registered in their jurisdiction and I have not had one negative experience with them thus far.
By Dionte J.
Gatesfx have always been very simple to use, fast with help for anything. Never had any headaches or issues with their platform.
By Aaron Glazier A.
It’s a scam do not waist your time
By Jordan J.
1-Star Review – Unresolved $250 Deposit and Lack of Transparency I sent $250 in cryptocurrency through the Base network to an Ethereum address provided by GatesFX. I understand that Base was listed as an unsupported network, but my concern is how the company handled my request for assistance afterward. I have contacted customer support multiple times and repeatedly asked for the identity of their third-party payment service provider (PSP), transaction-specific documentation, and a way to pursue recovery of my funds. Instead of directly answering these questions, I received repeated explanations about the unsupported network policy. GatesFX later stated that its PSP had investigated the transaction and confirmed that recovery was impossible, but no transaction-specific documentation was provided to support that conclusion. I have also experienced a previous conversation being closed, followed by another conversation in which I had to repeat the same questions. Although support eventually stated that my case would be escalated to the relevant team, I remain concerned about whether my questions will receive a substantive response. I am not claiming that GatesFX intentionally withheld my money. My concern is that I have not received the transparency and documentation I requested regarding the payment-processing arrangements and investigation of my transaction. I have used brokers before where wrong-network or wrong-token deposits were addressed through customer support, so this experience has been particularly frustrating. Potential customers should carefully review deposit network requirements and understand the risks before transferring funds. I hope GatesFX will provide a clear explanation and meaningful assistance rather than simply closing the matter. I am still seeking answers and a fair opportunity to pursue recovery of my $250.
By Pistol P.
One of the best Broker ive used 🙌. Best Spreads even at news trading and fast withdrawals Highly recommended beginners Trust worthy
By Pranil P.
Excellent broker. very good assistance , really kind.
By Dieudonne J.
I DEPOSITED BUT THE BROKER DID NOT FUND MY ACCOUNT THIS BROKER IS A SCAMMER HONESTLY SPEAKING
By Consumer