I love the ease of the App & the Concierge!
I love how easy Garner makes it for us to find providers, I'm primarily speaking about the Conceierge service! Great response time, I tell everyone about it!!
By M.Ramos
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
176 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Garner Health is a technology company on a mission to transform the healthcare economy and deliver high-quality and affordable care for all. Our goal is to change how our healthcare system works at its core. Using a new approach to data science and novel financial incentives, we help patients identify the highest-quality doctors and help doctors improve how they practice medicine. We seek to change the economics of healthcare so that providers thrive by practicing the best medicine, not by performing more invasive procedures.Garner uses one of the nation's most robust medical datasets, covering over 60 billion medical records from 320 million patients, and over 550 proprietary clinical metrics to identify the best doctors in the nation. Garner then creates meaningful financial incentives for patients to see these providers. When members use Garner to find a Top Provider, Garner can reimburse their out-of-pocket costs, including copays, office visits, medical tests, and surgeries. With Garner Assistant, members can find Top Providers who are in-network, available, and nearby, understand their benefits, and book appointments, with a dedicated concierge team available along the way.Today, more than 800 employers trust Garner to help over 2.5 million people get better care. Employers see 12% lower plan costs on average, employees pay 80% less out-of-pocket to see the best doctors, and Garner has saved employers over $1 billion to date.
Garner Health (garnerhealth.com) has 176 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
176 approved reviews, newest moderated first
I love how easy Garner makes it for us to find providers, I'm primarily speaking about the Conceierge service! Great response time, I tell everyone about it!!
By M.Ramos
Limited choice of participating providers.
By customer
Great service!
By Joe
Love the ability to be reimbursed for services and prescriptions especially when not expecting the money.
By Amanda
The app is easy to use and the concierge team is always quick to respond to questions. My Garner recommended doctors have been great to work with. Would highly recommend this service!
By Nick A.
I can't say enough for the customer service. Their team is top tier! Everyone is friendly, knowledgeable, patient. They make sure that you leave the conversation with understanding. Just an amazing experience!
By Michael V.
What experience?? 5 years and used less than $10 dollars of it. When ever I need it it’s either to late or… its too late. Waste of my time and money
By Don L.
Don't always get reliable answers from agents and then things become unexpected expenses on certain items.
By Unsure if still a good T.