Ease and convenience
Ease and convenience
By Charlie C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
661 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop the world's top indie boutiques. Clothing from emerging designers such as Rachel Comey, Ace & Jig, Black Crane and more. Free shipping and returns.
Garmentory (garmentory.com) has 661 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
661 approved reviews, newest moderated first
Ease and convenience
By Charlie C.
A great way to find new brands and luxury discounts
By Beej P.
Great experience! Customer service is was 10/10.
By Caroline
Love all brands in one store
By Leorna L.
I would rate them less than 1 star if I could. I ordered a blouse. The shipment tracking was not updated for two weeks so I canceled the order before it shipped out. Garmentory’s customer service rep tried to discourage me from canceling the order and wait for the shipping to update, which is wrong on all accounts. My account was initially charged then credited back, after I cancelled the order. Three weeks later, the order shows up. Garmentory then informs me that they are going to recharge my account. By law, that is illegal since I canceled my order before it was shipped. As a ‘courtesy’ they said I could return the order within a week. However I am not at home so can’t ship it back by their return date. This is a shady, most disreputable company and I will never order from them again. Also, they have no customer service phone number, which is just bad business.
By Kristi S.
Easy site navigation, quick shipping from brand, good communication about order at all stages. Recommended!
By courtney B.
Came quickly, nice packaging, and item as described
By Sarah B.
My go-to online! So many great boutiques and designers in one place!
By Magalie T.