Liked the made up salads
Liked the made up salads
By Suzanne S.
Response from Gardencup· Jun 10, 2026
Thank you Suzanne!
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
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91 reviews
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Gardencup’s mission is to simplify healthy living with high‑quality, ready‑to‑eat meals that you can feel good about. We emphasize clean ingredients, macro‑optimized nutrition, minimal prep, and sustainability through reusable packaging. Build Your PackBrowse our menu of premium, ready-to-eat meals with a wide selection of salads, soups and snacks to meet almost every dietary needSelect Pack SizeWhen you're ready select your size. You will have the option to choose from either 6 or 9 pack. Add more with snack cups, dips and juice.Choose FrequencyWith flexible auto-ship you can have garden-fresh food reappearing at your door on a weekly or biweekly basis. Edit or cancel at anytime!
Gardencup (gardencup.com) has 91 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
91 approved reviews, newest moderated first
Liked the made up salads
By Suzanne S.
Response from Gardencup· Jun 10, 2026
Thank you Suzanne!
I can honestly say I’ve never had a bad experience when communicating with gardencup. They answer in a very timely manner and do their best to solve the issue quickly.
By KarenCustomer
Response from Gardencup· Jun 2, 2026
Thank you so much for your kind words! We know how important it is to have quick, helpful support, and we're so glad that's been your experience with Gardencup. Our team is always here to help and do everything we can to make things right when issues arise. We appreciate your support and are happy to have you as part of the Gardencup community!
I feel like the price is too high and I was not impressed with the salads at all. The only thing that I did like was the chicken salad (still wasn’t as good as my homemade) but was tasty. No complaints on the delivery or packaging however not a huge fan I’m glad I didn’t subscribe. I’ll make my own salads as I’ve done for years.
By Marsha M.
Response from Gardencup· May 18, 2026
Thanks so much for giving Gardencup a try and for sharing your honest feedback. We totally understand that everyone’s taste and value expectations are different, especially when it comes to something as personal as salads and home cooking. We’re really glad to hear the delivery and packaging experience went smoothly and that you enjoyed the chicken salad. We appreciate you giving us a shot and we are always changing the menu to provide new options! Gardencup is great for when you don't have time to prep all of the different flavors so lettuce know if you need a break 💚
customer service reached out right away and stayed in contact with me until my first delivery arrived! Excellent food and excellent service!
By Susan
Response from Gardencup· Apr 23, 2026
Thank you and we are glad you are having a great experience with Gardencup!
Love. Super fresh, super yummy. Does not disappoint. Quality & Quantity are WINS!! Thank you GardenCup.
By Chantal
Response from Gardencup· Apr 22, 2026
Thank you Chantal! Appreciate you veggie friend.
Really like the concept and the salads are tasty. But shipping can be slow and the salads do not stay fresh that long. I have had several salads that have turned brown within 3 days of receiving. Customer service has been good and no problem getting credit for bad salads but they need to figure out a speedier way to deliver.
By Jennifer M.
Response from Gardencup· Apr 22, 2026
Freshness is everything to us, so salads turning that quickly isn’t the experience we want you to have. A couple things we’re actively working on: - Faster transit times so your order spends less time in shipping - Packaging improvements to better maintain freshness on arrival In the meantime, if anything arrives off, we’ll always make it right (and we’re glad our support team has been helpful there). If you’re open to it, feel free to email us your order details to [email protected] we’d love to take a closer look and make sure your next delivery is a much better experience.
DO NOT GET! My first order came with one missing salad and another one that had grimy brown lettuce! Second order I got scammed into getting!!! Read the stupid fine print that says it will AUTOMATICALLY reorder and NO luck Getting your money back! I call this company POOPCUP!
By Color
Response from Gardencup· Apr 17, 2026
Hi there! So sorry to hear this happened. It sounds like something very odd happened with your order like a possible shipping delay to cause this issue. We do share before checkout that we are a subscription based service but you can pause, cancel, or skip at anytime. We’d love to hear more about what happened if you email us at [email protected] we can make things right for you!
Customer service greatly helped us when our salad came not as fresh as they like based on an unforeseen weather delay. I simple took a picture of the product and my money was refunded no question. Salads are delicious and great customer service!
By customer
Response from Gardencup· Mar 23, 2026
We’re so glad our team was able to quickly make things right for you, especially with something as unpredictable as a weather delay. That’s exactly the kind of experience we want every customer to have. And we’re even happier to hear you’re enjoying the salads 😊 Thanks again for your kind words and for giving us a try, we hope to keep delivering fresh (and delicious) meals your way!