For 3 Days Of Suffering.
For 3 Days my Air conditioning has been broken, Let me tell you My Great Dane was not happy with me, On day 1 Early in the am I look online, I see Gander Rv And Outdoors, I never bought from Gander but seen lots of adds for your company and Rv stuff on sale, I looked , Seen a wonderful Dometic Brisk II A/C on sale, says in stock in the Fort Myers FL area, I purchased it quickly at Aprox 10:30 Am , Being patient i waited until after They're lunch time i called after 1:00 pm, I Called the parts dept and asked when i could pick it up, They said they were waiting on paperwork from Gander , Ok i waited untill 3:30 Pm , Called, Still no paperwork ,"they have 24 hours to fill the order" Ok So We wait, And My Wife The Great Dane and myself Sleep In The Car For The Air Conditioning In Humid Hot Florida, Day 2 , I call In the Am Aprox 9:30 Am , I'm told Air conditioner is not in stock Order Has been Canceled! , I call Gander , Phone Rep Tells me Limited Supply in stock, I ordered Another Air conditioner, Guess What ? Order Canceled 2 hours later. I call the Gander Rep, Ask for a Supervisor, Tell Her my problem, she says it's fixed , wait on a confirmation E-mail, I waited untill just before the store closing , I'm Told Not in Stock Order Canceled, , It took all day to find out not in stock store is now closed, Another Night in car , With the Dog, Wife is ready to Leave, And myself Sleeping in the Car, Next morning, Day 3, I call Gander First thing in the Morning ;Rep Says " Not In Stock In Fort Myers," But There Is an A/C 2 Hours Drive Away", So After3 days of Bull **** , I went to Rv One Super store 7 miles Away, I Paid 100 bucks more, For the same A/C. ( Why Did I listen To People Who Didn't Care) It was Just a Job to them, It Was Very Disappointing to us, We Are Very Unhappy with Gander / Campers World and Any other company affiliated with Gander, The Absolute Worst Time We Ever Experienced With a company in our lives, And that is a long time as we are elderly, Shame on You,
By steve S.