Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About GamerModz
GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.
GamerModz (gamermodz.com) has 749 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Just got casing not a controller. Casing was too smalll for our controlller. Fortunately we were able to put our controlller back together successfully
By sharon V.
Response from GamerModz· Mar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.
Ok Very Good Controller All Of The Mod Work But It Was Hard To Figure Out ? I have a game called gta 5 right so when i get in an online session i tried to kill people by switch kill but it wouldn't
Yea So I tried to switch kill on gta 5 online but it won't switch for some reason but all the mod work and i could aim on people but i could not switch kill ? switch kill something like when the enemy is dead , you just have to move a little movement of your right analog stick and it will switch the aim onto the other enemy that's switch kill . But with this controller i can't? And i check that im on Assisted Aim Full but i still can't switch kill . On the normal controller i can switch kill ?
By Me S.
Custom Controller
I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thicker then most materials but they said sand off a bit of the sides or flex the shell of the controller to make them slide in easier.
Overall great service and products! 😀
By Alex V.
Great controller.
It's exactly what I wanted when I bought it. Looks great. Works great.
By Customer
Geeat service
Aside from the anticipation of waiting everything was fine great customer service
By Devin J.
Excellent
My boy loves his new controller .. Really nice paint job and the clear buttons worked out perfect.. juggernaut is a must for extra fun.. 100% satisfied .. thanks gamermodz
By Jaime M.
Misleading
Advertised 2 day shipping, did not mention it would take over a month to be ready to ship. It took more than 2 days to ship on top of that.
The reply to this is everything they have via a computer where people can input incorrect times and dates to cover it up. For me to even write a review and reply to one, should let you know I'm not inaccurate. I don't usually care, but for it to take over a month to recieve something you order online with "2 day priority shipping", it isn't worth the ridiculous price.
Dates are incorrect still, but that's fine. Whatever helps you sleep at night (:
By Corey
Response from GamerModz· Mar 24, 2017
Thank you for taking the time to leave a review.
Your review however is drastically inaccurate and misleading in itself. Your order shipped within the 6 - 10 business days that we quote (which is roughly 2 weeks). Also, during checkout, under where you chose your shipping option, it states "This does NOT include standard processing times".
We are very up front with this information from the start. It is in the FAQ section, it's on product pages and even when you log in to check your order it provides you with the estimated ship date based on the 6 - 10 business day window that we quote. If there was an issue here, you could have immediately contacted customer service and they could have worked with you to get what you wanted, in the time frame you wanted it like changing your order to a quick ship option.
We quote 6 - 10 business days on ALL one-off, custom made designs, like yours. With over 150 trillion possible design combinations, they are one-off, custom built.
We would greatly appreciate it if you updated your review to be truthful and not misleading to past, present and future customers.
EDIT: To your reply, your order was placed Sunday, February 26th (not a business day), processed Monday February 27th (February has 28 days in it) and shipped March 13th. This is 10 business days, because business days are Monday - Friday. Even without "business days", "over a month" would mean it shipped on or after the 26th of March, which we can see it didn't. USPS attempted to deliver your order on the 17th but posted back "business closed" and therefor delivered on the 18th. Even that "delivery date" is no where near the now "over a month to receive" in your reply.
The "2 day shipping" is the USPS shipping transit time, as stated prior, just underneath your selection of your shipping method it reads exactly "*Please Note: Shipping Transit Times Does Not Include Our Standard Processing Time".
As to covering it up, how would we be able to manipulate your transaction date data or USPS's tracking information?
It seems as though regardless of the order date on your receipt, or the united states postal service tracking/delivery information, you will stick with this "took over a month to ship" false accusation.
Thank you for your time.
Awesome all the way around
A+++ Great service time highly pleased with the product and service. Would recommend to a friend