Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
166 reviews
GameGear.netSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Play and Review Each Product We Sell.We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it.US Location:GameGear.net201 Ruthar Dr.Newark, DE 19711Email: [email protected]: 323-334-0979
GameGear.net (gamegear.net) has 166 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
166 approved reviews, newest moderated first
The first game consoles we received didn't work. The second replacement also didn't work. We received a refund from Amazon. QC is an issue with the products we received.
By MtC
Response from GameGear.net· Aug 10, 2021
Hi Eliza, I've just sent you an email regarding this issue and I am still waiting for your reply. We will send you another controller to troubleshoot. Hope this issue can be resolved~
System is great. And the service is even better.
By KKB
The console I purchased is a fun idea but is very cheaply made and not worth the money I paid for it. It's slow to start up and frequently has to be restarted during game play. During game play, the games suddenly slow down and the music sounds broken. This happens often and pretty much defeats the purpose of owning this console.
By NKB
Response from GameGear.net· Jul 29, 2021
Hi Nichole, I apologize for our console didn't fulfill your needs. I've sent you an email regarding this issue. Let have this issue resolved and hope our relationships can be fixed, too~
Great product! So many classic games from ky childhood, I feel like being teen again! Customer service is excellent, too!
By Kritika A.
Gamegear is a great company!!! The system is very cool, it has all the old classics!
By Kristopher B.
Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while to get the support needed to resolve these issues, I eventually received a complimentary replacement SD card which quickly fixed our SNES woes. Appreciate your getting on top of this, Max!
By Brian I.
Response from GameGear.net· Jun 19, 2021
Edited on 6/29/2021 Brian, thank you so much for confirming that your problem has been solved. I'm still a bit upset that I was unable to earn a 5-star rating here. Please be sure to let me know how the game plays and what else I can do for you in the future~I'll make sure that your next review is a perfect one! Brian, we have reached out to you to provide a fix. Don't take us wrong, the phone number is for text only, and we treat every customer equal - yes, we will send you the replacement SD card (if no more) like promised. Please get back to us.
The system I purchased from you is amazing. Even my nine year old gets into the games. It has something for everyone in our family. Your technical support has been wonderful. I would definitely recommend Game Gear!
By Stephanie O.
Response from GameGear.net· Jun 10, 2021
Stephanie, I'm so happy that your family loves our product, we surely put our heart into it and feel very honored. As a quick reminder, I've added you to my "Free Upgrade" list, whenever there is a system update available, I will reach out to you. Thank you again for your business and wish you happy gaming!
Absolutely in love with the Game Boy Zero. Perfect size, weight, and design. Thank you, GameGear!
By Ramon C.
