Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
166 reviews
GameGear.netSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We Play and Review Each Product We Sell.We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it.US Location:GameGear.net201 Ruthar Dr.Newark, DE 19711Email: [email protected]: 323-334-0979
GameGear.net (gamegear.net) has 166 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
166 approved reviews, newest moderated first
Game gear support no help. Tried to fix my broken device. Still ended up broken. Asked them to send me a new one and they never replied back No good stay away
By Roylance Jones J.
Response from GameGear.net· Aug 1, 2022
Dear Roylance, I'm sorry for the inconvenience, I've sent you an email to solve this!
They respond to questions promptly and do support there product.
By Robert
Response from GameGear.net· Jul 5, 2022
Thanks so much Robert, that means everything to us~ And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!
Excellent service, support and quick response to any questions. Products are great quality and I am very happy with everything purchased.
By Douglas
Response from GameGear.net· Jun 22, 2022
Thanks so much Douglas, that means everything to us~ And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!
the paddles cheap and break FREQUENTLY; however, the customer service is great and it sounds like they are making adjustments to improve their product!
By Ryan
Response from GameGear.net· Jun 8, 2022
Ryan, I'm sorry to see this problem happened and I've sent you email and you can get the replaced paddle there!
We had issues with the controller not properly playing the N64 portion of the system. We sent the item back for review, and received it Weeks later in a new device with the same exact issues. Totally unacceptable, we regret our purchase. For the price that you spend, it is easier and better to opt for the state of the art system with a reputable company. Avoid this purchase.
By Michael S.
Response from GameGear.net· Jan 28, 2023
Dear Michael, according to our record, we have issued a full refund back in April, 2022. We're sorry that you had difficulty mapping the controller in N64 games (while the other 40+ systems and 10k+ games are working flawlessly). At this moment, all our system are shipped with N64 games preconfiged, you are welcome back any time for another purchase!
Ordered direct. It was there within a week and works great. Plug and play. The interface is excellent compared to the previous retro gaming system I had.
By Patrick
This thing is awesome! It might be really easy but its still really fun. Well worth the purchase in my opinion.
By Leon S.
Great product and even better customer service. My first card developed a minor bug that only affected its ability to shutdown properly. Rather than wait to see if the bug worsened, they shipped me out a new card at no cost to me. The card and game console are really great. A ton of great games, the ability to add cheat codes, all good stuff. Highly recommend, especially if you’re not interested in building and tinkering on your own retropie.
By Adam H.
