Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
46 reviews
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Houston's largest furniture store. Buy It TODAY, Get It TODAY. American made quality furniture at value prices. Bedroom, living room, dining room, office and media furniture - Gallery Furniture
Gallery Furniture (galleryfurniture.com) has 46 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 36 reviews with 1 star · Clear filters
Gallery Home Furniture Halifax. Disgraceful company to deal with. What they forget to tell you is that all of their sofas are second hand. They have all been returned by customers due to faults. Mine has stains all over it and they just don't want to know. Buyer beware
By Paul S.
Gallery home furniture halifax and gallery home furniture manchester are the same company. Please be aware that they are a scam. i bought a sofa from them and what they delivered me is a disgrace . They knew exactly what they were doing when they delivered it. Two delivery men delivered it and one man was constantly talking to me and taking my attention away from what the other guy was doing. When they left , everything looked fine, but then i started to re arrange the cushions only to find that there was stains all over the back of the cushions and one was even ripped. They had purposely arranged the cushions in a way that i didn’t notice. i have been in contact with George, the man that i dealt with in Halifax and he told me that if i wasn’t happy then i should not have took delivery in the first place. Now he has blocked me. i have looked into this company and i have now found out that they do not sell brand new sofas but only sell sofas that have been returned by customers to Sofology. They are actually all second hand or damaged sofas. i am now £1499 out of pocket and i have to live with a second hand sofa. it’s just not fair what gallery home furniture Halifax is doing to people. i don’t want anyone else to get scammed by these people.
By Jennie H.
Go here and waste money and time I tried to support the community I’m from but businesses like this leave a bad taste in my mouth to be very clear it’s like they’ll sell u a table without the legs it’s sad I brought bunk beds without the bunker when I went back they disregarded the purchase and said everything is separate
By Shanchalant C.
If anyone is going to see the Christmas lights at Gallery Furniture on w. Grand Parkway and want the kids to see Santa read this before going. FYI If you want your kids to see Santa you have to be an existing customer or fill out an application. Why would they require you to get your credit checked before letting the kids see Santa? Santa called my grandkids over to see him but they wouldn't let them see him until they filled out an application. They declined so had to leave and the boys didnt get to visit with Santa. Don't have Santa wave kids over if they can't see him. That is wrong. I understand Mattress Mack does a lot of good things in community but none of our family have ever asked for help from him or anyone else. My son called and talked to Mattress Mack and his response was sort of rude. They were eventually going to buy furniture from him but not now. We had bought some a long time ago and soon will be looking for a living room set but will not buy from Gallery Furniture because of the attitude. I know it seems like a small thing but has left me feeling bad about Mattress Mack.
By Margie M.
SCAM. Please watch out. He takes your money, gives you a fake delivery tracking link and disappears.
By Charbel E.
OMG, I was about to buy over $150K of furniture from this store for my new house I just purchased. I only just went onto their site to purchase and …. Nothing. They’re gone. Then I read all these dreadful reviews! OMG did I dodge an extremely expensive bullet.
By Alexia
Please do not buy from Gallery furniture. They are a scam. I have been waiting 11 months for my ottoman. They do not pick up the phone or answer emails. I went out to there showroom & it was locked up & it was in a block of small warehouses. Neighbours have never seen them. These people should be in jail! N
By Jacqueline B.
AVOID BUYING FROM GALLERY FURNITURE, AUBURN, NSW. THEY ARE A FAKE ONLINE RETAILER. THEY PRETEND TO SELL EXQUISITE AND SUBLIME FURNITURE. THEY ARE SCAMMING PEOPLE BY TAKING THEIR MONEY AND NEVER DELIVER THE GOODS. I MADE 2 PURCHASES IN 2022 AND HAVE NEVER RECEIVED THE GOODS. THEY ALSO WILL NOT REFUND. THEY HAVE RECENTLY TAKEN THE NEGATIVE REVIEWS OFF THEIR WEBSITE. NEXT STEP IS TO CONTACT YOUR BANK, IF UNSUCCESSFUL LODGE A COMPLAINT WITH NSW FAIR TRADING OR CALL GRACE ON 0403050705 FOR SUPPORT.
By Grace P.
