Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
15 reviews
Gaining GroundSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a global full-service merchandise company, with offices in the US, UK and Europe.We provide a variety of services including design, sourcing, logistics, touring, staffing, equipment rental, ecommerce and more.
Gaining Ground (gainingground.co) has 15 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
15 approved reviews, newest moderated first
Dustin and Michael are always extremely professional and highly attentive to detail - a genuine pleasure to work with. Cannot recommend enough!
By Emily H.
Response from Gaining Ground· Feb 7, 2024
Hi Emily, Great to hear from you and we appreciate your testimonial. Always a pleasure to work with you when the opportunity arises. We'll be in touch! Best, Team GG
Wonderful team to work with, our company helped them to incorporate a BV company in The Netherlands, Tim, Dustin, and Michael are nice people. :)
By Intercompany S.
Response from Gaining Ground· Jan 25, 2024
Thanks ICS team for you support with setting up our Netherlands entity.
Gaining Ground are a wonderful company to work with. They're incredibly professional and a lovely friendly team.
By Emma
Response from Gaining Ground· Jan 25, 2024
Thanks Emma. It's been a pleasure working with you on branding projects to date. Thanks, Team GG
We are manufacturer of supply event crew dressing, we are really happy to work with Gaining, they are such a great customer whose in communicate, help us to solve the problem with us, the especially appreciate the quick payment, our company very enjoy can work with Gaining. And wish have a long time business with them.
By sam C.
Response from Gaining Ground· Jan 19, 2024
Thanks Sam. It has been a pleasure working with you as a trusted supplier for our clients across APAC. Looking forward to working with you across more projects in the future. Best, Team GG
A great partner. My experiences have centered around logistics, sourcing and management of tour merchandise. The GG team will go the extra mile to make a project work, and maintains perspective around partner relationships. They listen and communicate well, and make it easy to coordinate intricate international projects.
By Adam R.
Response from Gaining Ground· Jan 11, 2024
Hey Adam, Thanks a lot for leaving us a review. It is always a pleasure to work with The Loyalist and support you guys wherever you need us, whether that be at events, for ecomm clients, or pop-ups. All the best, The GG team
I have worked as a freelance graphic designer for Gaining Ground on several projects to date and they have been a pleasure to work for. The work is varied across music, sports, and corporate merchandising needs.
By Gerald K.
Response from Gaining Ground· Jan 11, 2024
Hi Gerald, It is always a pleasure working with you across our design needs. Thanks for your hard work to date, looking forward to our continued partnership! All the best, The GG team
We have been working with the team at Gaining Ground since August and have found them very easy to work with, extremely efficient and professional. It is a pleasure working with them.
By Seanna H.
Response from Gaining Ground· Jan 10, 2024
Hi Seanna, Thanks so much for leaving us a review. It has also been a pleasure to work with the Packsmart team on fulfilment of physical music products (CDs and Vinyl) so far. Regards, GG Team
