GaiamReviews of gaiam.com

I bought the 6 mm mandala mat. It is not 6 mm thick, but 5mm When I opened the box the whole room started to smell like glue or acetone or, something chemical. Even when I hund the mat outside, the room kept smelling strange. I send a mail to the CS and they responded very quickly. "no chemicals in the product, it is just the plastic". Strange answer since plastic is a chemical. The mat is outside for 3 days now... hopefully the volatile compounds will "air out". So far for relaxing breathing exercises....

Bought a half ball stool for work as an ergonomic alternative to the butt buster I was using. It's comfortable and relieves pain but leave it to gaiam to eff up the design. Simple things like having a pump that doesn't come apart because gaiam doesn't seem to understand that threading plastic with metal threads is a bad idea, and making sure that changing the stool height doesn't cause leaks in the ball seems to be beyond gaiam's comprehension. Not the first time I've been rubed by this company, I guess I thought that they would learn from their mistakes. Boy was I wrong.

purchased a back massager, when the cover wore completely through, they informed me that they do not sell replacement covers, despite them being removable and very easily replaceable. For a company who claims to want to do good by the earth, a throw away product like this with no after sales support is terrible business.

Their handweights don't weigh anything close to what's advertised! I have two weights labeled "5." They each have a much different weight on my scale, not close to 5 pounds or 5 kilograms.

After just a few months, the colored patterned part of the mat is coming off. After a workout the mat and floor around it are littered with little pieces of the mat that looks like confetti. The mat slides on the floor too. Absolute garbage.

I bought a Gaiam yoga mat less than 2 months ago and have used it precisely 19 times, only in bare feet. The mat has worn completely through the top layer in places and is unusable. The website says that mats have a lifetime warranty, yet when I contacted the company about the issue, they offered a 20% discount on another mat because the holes in the mat surface resulted from "standard wear and tear." Gaiam seems to expect their $75 top-of-the-line mats to last only a few uses. Why on earth would I buy another poorly made mat? The customer service and product quality of this company are beyond awful. I have owned many other mats and have never had an issue like this.

Purchased a ball when I started to fill it with air it began leaking from a Hole caused when it was shrink wrapped and stored for packaging.here is a review I wish I had read before purchase. Overview. Gaiam has a consumer rating of 1.14 stars from 7 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Gaiam most frequently mention customer service problems.

I purchased a Muse headband sometime ago when I was first learning how to chant Nam-myoho-renge-kyo and I was concerned about my mind wandering. This product helped me gain confidence and I was ready to sell it and let someone else benefit as I have. I went to sell it on Amazon. I was informed that I needed permission from Gaiam which surprised me because I didn't even know they were affiliated. I got a response from Gaiam saying that they will not be granted me permission to sell the product that I purchased with MY money on Amazon! So it's like I bought it but it is not really mine to do with it what I will... They are just as rude as most of these reviews state so BEWARE!!!!