Gaia FamilyReviews of gaiafamily.com

I have had a top tier experience so far. The communication from the very first call has been excellent, and I felt clear on the information I had been given and I always have quick responses to any query. Communication is so important especially when you are relying on things to be done quickly when you are on a timeline with your fertility clinic, and it was such a relief to know that I didn’t have to worry about this part, and that Gaia did all the clinic liaison. Each person I have interacted with has been professional, warm and understanding, which makes a difficult process that little bit easier. Lastly receiving the welcome box was a really lovely gesture, and each item in there was really thought out and so useful. I would recommend Gaia

I found that Lucy and Stella were very supportive through the whole process. It makes the process easier to know that staff have an understanding of fertility and the struggles that come along with it.

Having only one round of IVF funded on the NHS, finding Gaia as a viable option was both a relief and an anxious experience for me. My partner was keen to go ahead from the offset as we didn't have the funds for any IVF to be funded in this country. I was anxious about the repayment scheme and the uncertainty of if/when/how we will achieve this. However, can you really put a price on having a baby? Gaia have been helpful outlining everything and are responsive in a timely manner with any queries. The premium payments to be paid every five months for starting another round has been a challenge but the alternative is that I probably wouldn't be any closer to having a baby if my partner and I hadn't signed up.

The onboarding process was really smooth, Lucy was really helpful and took the time to have calls with us, answered all our questions, the policy documents were clear and easy to understand and we also had support along the way, the Gaia team were really responsive to emails which was most helpful. When we joined Gaia we were given a lovely thoughtful welcome pack which was just lovely, and the support we’ve had from Stella has been amazing. I’ve had every email responded to and I was put in touch with an embryologist who was able to answer my questions, advise me on next steps of our treatment cycle didn’t work and gave me some helpful questions in an email that were written down so I could ask my clinic to get the assurance I needed that our treatment cycle was going to give us a good quality embryo for transfer. I’m so glad I signed up to Gaia, we were unsure for a while but we did our research, spoke to other members I found through forums and everything has been positive so far. It’s taken the pressure off financially, without having to use our credit cards and clear out our savings for 1 treatment cycle and it’s a worry that we might need another cycle but Gaia has made it possible for us to try again if we need to.

I have been with Gaia for a year now, and I honestly couldn’t recommend them enough. They go above and beyond and I literally couldn’t fault them in the slightest. By far the best company I have ever come across, amazing communication, great support and I truly know without the continuous support and help of Gaia I really don’t think I would of carried on with ivf. They have made me and my partner so so happy with the support they give. I honestly could go on for hours singing there praises because honestly I cannot put into words just how great they really are. Nothing is ever too big for Gaia, and I count my lucky stars I found this company. Ivf is stressful and Gaia have took a lot of stress of my hands. I really can’t thank you guys enough and I will continue to shout from the rooftops recommending Gaia to people! 10 stars from me

Would really recommend Gaia I had a very lovely and helpful lady who guided me throughout the whole process. She kept in contact with me every step and checked in to make sure we were ok. Even received a lovely gift.

It’s been amazing and the team have been so supportive and friendly. Any queries we have had have been answered so quickly. A young company who really support and have knowledge on the ivf process.

Stella and the team at Gaia have been amazing! Having fertility treatment is a very stressful time, but having the team behind us removing the financial worry from the process really helps. Would highly recommend Gaia to anyone who is on this journey. They’re so friendly, supportive and kind!