Everything was so easy and customer…
Everything was so easy and customer service was great
By James M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.
Gage Diamonds (gagediamonds.com) has 438 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
438 approved reviews, newest moderated first
Everything was so easy and customer service was great
By James M.
Absolutely beautiful Diamond with an incredible price! The order processing was seamless. I am so pleased with my order. Can’t wait to pop the question!
By Roberta K.
I have financed 2 items through Gage, I have had an excellent experience both times. Lauren has been extremely helpful and I love my items
By Robert
No pressure, they keep you informed, great knowledgeable people to talk and work with
By Jack S.
No updates, called still no ring or call back like promised. Worse part is was going to order matching band but will look else where
By Bradley F.
Response from Gage Diamonds· Oct 16, 2023
Hi Bradley, I'm so sorry to hear that! I just spoke with our team and confirmed they spoke with you Friday and this afternoon. I just checked and looks like your order is expected to be shipped out tomorrow, which is the 15th business day (there was a federal holiday last Monday.)
My order did not have what was promised and then when they said they would take money off my bill for what was missing that never happened. I am a returning customer who has completed multiple orders with this company but with the lack of customer service and the ability to make me feel taken care of I will never spend money with them again and that’s a shame because I plan to spend a lot of money on jewelry I’m just getting started but it won’t be with gage
By jared P.
Response from Gage Diamonds· Oct 16, 2023
Hi Jared, thank you for sharing your experience. I just confirmed that the watch was in fact discounted by 30% as promised. Can you please email us at [email protected]?
Great customer service
By David C.
I can't rave enough about the quality of both the jewelry and the staff. Very professional and personable. Loved the Open House we went to. We will be going back!
By Margo A.