Fraud
Got my prepaid label to mail my phones in, then went to check status and the company shows closed permanently. So where's my phones and why do none of the phone numbers exist? this company is a fraud
By Dave A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
29 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gadget Buyback is changing the game in electronic device buyback. With an easy to use quoting tool, high payouts, and same-day payment once your order is approved, Gadget Buyback is the smart choice in device buyback. We will buy your device regardless of condition and if it needs to be recycled, we follow all proper recycling protocols. At Gadget Buyback, we strive to create the best buyback experience for you through our top-tier customer support, aggressive offers, and free shipping to and from our facility. Sell your device to Gadget Buyback today!
Gadget Lab (gadgetbuyback.com) has 29 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 5 reviews with 1 star · Clear filters
Got my prepaid label to mail my phones in, then went to check status and the company shows closed permanently. So where's my phones and why do none of the phone numbers exist? this company is a fraud
By Dave A.
Got an Iphone from through Reebelo< Lasted 4 months and the only remedy is to return for replacement or repair leaving you without a phone for who knows how long, Avoid both Gadget Lab and Reebelo and save yourself a headache.
By G J.
A total rip off. After ordering and paying for item, they tell me they can't deliver until I pay $1.95 shipping AND this has to go on a credit card. Pinterest ought to watch what they let advertise!
By Nancy
I don't know anything about this company but was charged on a debit card twice without any knowledge of the company. I filed a complaint with the FTC and still waiting for a reply.
By Dennis B.
Do not use this company!! we bought an xr through them and w/in a couple of days the battery didn't work. We mailed it back and they said that we damaged the phone which is why the battery didn't work. LIES!!!! There was nothing wrong with the phone. Do not use this company
By RB
Response from Gadget Lab· Nov 14, 2022
Hello RB! We apologize you feel this way. We stand behind all of our refurnished products because we use the highest quality parts available. As for your particular device, when we received the device, the LCD had damage, there was multiple LCD lines from the top to the bottom on the screen where there was clearly evidence of impact damage (we provide photos of the device and the issues we described). As with all warranties on electronics, any physical or liquid damage is not covered and voids any applicable warranty on the device. Physical damage (impact damage in this situation) can cause internal damage to a device, not just cosmetic issues.