Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
29 reviews
Gadget LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gadget Buyback is changing the game in electronic device buyback. With an easy to use quoting tool, high payouts, and same-day payment once your order is approved, Gadget Buyback is the smart choice in device buyback. We will buy your device regardless of condition and if it needs to be recycled, we follow all proper recycling protocols. At Gadget Buyback, we strive to create the best buyback experience for you through our top-tier customer support, aggressive offers, and free shipping to and from our facility. Sell your device to Gadget Buyback today!
Gadget Lab (gadgetbuyback.com) has 29 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 24 reviews with 5 stars · Clear filters
Communication is very good, which is why I enjoyed working with Gadget Lab. Sold them my old iPhone and the experience was good enough for me to do the same with my old iPad. Very helpful. Thanks for making customer service a priority.
By Bryan T.
Great job. Easy transaction. Would use them again
By Helen M.
great company to do business with. I don't agree 100% with their Mint vs Good category but hey, it is what it is and at the end they were the ones that offered the most.. will return to do more business ..
By Josue G.
Excellent service, and communication. Kept me updated though the entire process.
By Donna
Sold three phones to them. Got paid very quickly (via PayPal) on all three, and the prices they paid were great. The process was really easy and straightforward. Only thing that was at all confusing to me was Gadget Lab and Gadget Buyback being the same company. So glad I chose to work with them!
By Sean S.
This company is A+ service. They went above and beyond. Even gave me a credit for something. I would definitely recommend them to everyone. Great customer service.
By Chris C.
Hi I’m very happy with the item it works great no scratches nothing battery works good charge is well in great condition
By Morgan R.
I sent wrong phone in and they called me and let me switch the quote and make it right. Thanks Josh.
By Ryan P.
