fyzical.comReviews of fyzical.com

Waited till I left then hit me with so called no show cancel charges from over five months ago. Sound pretty vindictive to me. I will never go there again.

Sent paperwork a day before appointment and wanted it filled out quickly. They also called an hour before my scheduled appointment for over a week and cancelled my appointment last minute. I wouldn't recommend the Naples fyzical therapy practice.

The Billing side of Fyzical (the locations owned by Hickory Flat) is non responsive. Despite one of their locations in Woodstock emailing them about the refund due (collected on 1/2/26 and my calling the billing dept; They have yet to call back over the past 5 business days.

Horrible customer service! Some idiot woman keeps calling & texting me about an appointment. Extremely pushy & unprofessional 🤨

I have no idea how this company even has my contact info. They won't tell me what this is about or why they are harassing me. I suspect this entire company may be a scam. Thats the only reason someone would contact you without explaining why. Stay away from this company.

I had very conservative care for 10 visits TWO YEARS ago. I was making very little progress rehabbing my ankle injury, so I stopped going to Fyzical and made better progress working with YouTube videos. I got ANOTHER BILL from Fyzical today. I paid as I went at the time of service. I have no insurance. I PAID IN FULL AT EACH APPOINTMENT. I don't owe Fyzical a dollar. Stop harassing me.

I appreciate the input from FL, HOWEVER: 1. FYZICAL.com's HQ is attached to this page (and not by me). The physical address for FYZICAL Franchise HQ is: 1751 Mound Street, Suite 107 Sarasota, FL 34236 2. The website attached to this page fyzical.com goes to the NATIONAL site - not a specific site IN FL. 3. I reviewed FYZICAL franchiser info: y'all are to create your own website with a unique address: most use FYZICAL.com /franchisename. 4. I contacted NATL itself to bring these issues to their attention. Placing this review on the FYZICAL Natl "all franchises" site is correct. 5. I've reviewed the terms of TrustPilot reviews: Im adhering to TrustPilot T's & C's. ~~~~~~~~~~~~~~~~~ I was a pelvic floor & low back therapy patient at FYZICAL Therapy & Balance Centers (Round Rock, TX off HWY 79). Dates of service are Jan 2x, 2023 thru Nov 20, 2023. In a nutshell, SAROL Ventures has little idea how to operate a Physical Therapy franchise - and the franchiser is NOT providing much help. Further, they're so worried I'll leave a negative review, they forgot to treat the patient FIRST. 1. My orthopedic surgeon sent an eval/treat PT order for lower back & pelvic/pelvic floor. 2. My 1st DPT (and also the Clinic Director) was quite nice. However, when we began the PF work, she set up the room to make HER comfortable - not the patient. 3. I point out the above because - my intake forms clearly said I have CPTSD, I'm not sure if all Owner(s) down simply FORGOT! As a patient, I have 25+ years of experience with PT & specifically Pelvic Floor. 4. After a lengthy rotation of D/PTs who did/didnt understand pelvic floor and the importance of those annoying little muscles to support my abdomen, spine AND pelvic floor without anything becoming too tight ... the practice began acting "frightened" to do any PT. 5. At some point, I heard the owners were terrified I'd leave a 1star Google review (?) WELL: [Doing that helps few Larger issues are more important YES seeing two roaches during a pelvic floor session was absolutely disgusting - Owner? You acted liked you didnt care] 6.Even what they sell makes little sense - the "door puller" is best attached to a door's MIDDLE hinge: in our area, most interior doors are light & only have TWO. 7. Items I woulda considered buying are now in use on the floor - different size pillows & bolsters, etc. The remainder are advertised as if that product solves ALL. We're not there to shop: we're there for focused "one on one" physical therapy. 8.Last, this franchisee is NOT transparent - they dont keep paperwork up-to-date. Everything from compliance officers to current list of employees varies DEPENDING on which website you check! I have much more. However, I'm trying to be very honest & back everything I write with proof. More later. Note: this is the 1st review I've written about this FYZICAL location. But the overall franchise must DO BETTER - this is a facility practicing medicine. Thanks for reading. I'm never compensated for a review.